December 2023 by Mohammad Tareq
One of the best branch I have visited so far. Kerry was very supportive towards my queries. Definitely going to be my first choice of branch in upcoming days. Thank you again Kerry, keep up the good works.
August 2023 by Ben Greenwood
Great bank and great service, I travel from Greenhithe to use this branch. But since when do you close at 3pm?! I?m sure it used to be 4:30pm?? I came at just before 4pm yesterday and found it now closes at 3!?
February 2023 by roberto rascelli
It's seems strange that this bank do not ask a verification of a payment being made.My card details were stolen and a lot of money has left my account and barclays does absolutely nothing.Do not use this bank it seems that they get money from transactions so they much rather not let you know when your card is being used and ask for verification.Fix this up, money is being stolen and you do nothing.
December 2022 by Yen L
I prefer going to the branch and speaking to someone rather than filling up in forms online. The lady at the desk was dismissive, wasn?t helpful and said I needed to wait till January - 0 starts for her. Luckily a lovely gentleman overheard and advised he could help as i had my proof of ID. I would like to thank Avinder for saving me the hassle. He showed great customer service skills and is very knowledgeable.
August 2022 by Bob Bernard
The staff working there have no clue what they are doing. Trained monkeys can do better job.
June 2022 by Laura
I would like to say a massive thank you, to Rachel. She has always gone above and beyond helping my partner. Such a kind member of staff. Barclays are lucky to have her
June 2022 by Samantha (Sam)
Shout out to Michael, who today expertly assisted and informed me of some very useful functions on the Barclays banking app, that saved me waiting in queue! Next time I can just use the app instead of coming in branch. Bonus, clearing of funds done in 24 hours rather than 3 working days! Thank you Michael.
June 2022 by Michael McCormick
Wife went in yesterday, was told, embraced online banking. They set it up for her, this morning she tried to get on phone. Locked out, says pin is wrong, no it isn't. She only put it on yesterday. NOT HAPPY. if she has to get phone unlocked it will cost 50 quid and she will lose everything on it. All kids pics, the lot. Going in this morning
June 2021 by Frida Melillo
Dont like this branch doesn't have counter service.
June 2021 by Otis Mensah
Customer service unfortunately not good
March 2021 by Aaron Hannabuss
Never bloody open
October 2020 by DEBBIE GOODALL
The new Barclays bank copperfields Dartford opened yesterday it is fresh & bright looks more like a cafe inside only one cashier. The machines are opposite osies cafe not much room for people to walk past i didn't use it felt unsafe wouldnt use them alone who decided to put them in a place like that.
October 2020 by Michael Parkes
Queues outside the bank ridiculous. Should be better controlled and could move faster. Could be more people working in the bank. Expect a waiting time of no less than 1hour .
October 2020 by M J
Worst customer service. People working there have no clue about the job they doing
October 2020 by Robert
I always use this branch, the staff have a chat with you, but still manage to get you in and out very quickly.
