“Excellent service in branch. Very friendly, attentive and couldn’t have been more helpful.Spent a long time on the phone to the security team during my visit who were void of any personality, they did resolve the issue however. Also please have a look at your ‘on hold’ music. It is anxiety causing due to the way the loop plays making you believe your call is about to be answered only for the music to start again.I regularly use the branch and have always found the team to be very helpful and friendly. If this branch ever closed (currently on reduced hours) I would leave the society. I am a very happy customer of Nationwide in general and the Dartford team amplify that feeling. ?”
Building Societies
“Excellent service in branch. Very friendly, attentive and couldn’t have been more helpful.Spent a long time on the phone to the security team during my visit who were void of any personality, they did resolve the issue however. Also please have a look at your ‘on hold’ music. It is anxiety causing due to the way the loop plays making you believe your call is about to be answered only for the music to start again.I regularly use the branch and have always found the team to be very helpful and friendly. If this branch ever closed (currently on reduced hours) I would leave the society. I am a very happy customer of Nationwide in general and the Dartford team amplify that feeling. ?”