September 2023 by Assile Yacoub
Service was great, got the bike I wanted and I'm paying in 3x. I bought a hybrid bike and been riding it for 3 weeks. Definitely happy and I would like to thank Oliver (I think) for his service and the mechanic that checked my bike today ??
August 2023 by Kelechi Ukandu
Met Chris today. Brought my bike in which had issues with the front tyre. He kindly fixed it free of charge. We will be back to get my daughter this bike very soon.
August 2023 by Jaymie Croucher
Used Cycle King for service and purchasing before but disappointed with latest service.Put bike in for a repair and told it would take 5 days as requried a specialist, having not heard anything I phoned a week later and told it wasn't something they could do. Extremely frustrating to not be told this from the get go. The Staff member who I collected the bike from was very helpful and apologetic but I'm now without my bike a further week.
July 2023 by Erik Lloyd
The service here (DARTFORD BRANCH) was excellent and you really felt valued as a customer, all the staff were very attentive and hands on especially Catherine who made my little girl feel very confident and pleased with her new bike. Would definitely use again and strongly recommend
July 2023 by Heidi coyi
We come in today to buy a bike for my partner who's of a larger build and was very impressed with the customer service took the time we needed never rushed us helped us pick the right bike for him thankyou Chris Olly & Betty you were fantastic!! Highly recommended ? ??????????!!
July 2023 by Max Daley
Good puncher repair service. Back within the hour. Updated with purchase at a great price, prepared and ready efficiently for me to take home in half hour.
June 2023 by Russell Cartwright
This shop has been here for years for a reason. I've been in there many times since I moved to Dartford and they have always been incredibly helpful and not ripped me off for simple repairs. Today they did a great job fixing my daughter's brakes.For anyone looking to buy a new bike or in need of repairs I would fully recommend a trip to Dartford Cycles. Amazing customer service. Thanks
June 2023 by Alison Bishop
My Partner visited the cycle store last week as needed help with a racing bike. The team there were incredibly helpful and spent such a long time helping me with my bike. Can?t thank them enough. Service was amazing. Will definitely be back
May 2023 by voyagesdedavid
Took my Sonder in to get looked at, after being knocked off my bike. Staff looked it over, straightened and tightened her up, and refused payment!Thank you for a great service, and on a bank holiday, too!
May 2023 by Chris Bowen
Brake Service. Instead of ripping me off, told me rear were fine and didn't need any work. Front pads replaced and cables tightened. Excellent service. Friendly staff. Would thoroughly recommend.
May 2023 by Sam Dwyer
Ordered bike 29th march with a 7 day turn around told it would be ready by Saturday 8th April but was away until yesterday so meant to collect today, no communication to say bike wasn't ready had plenty of time to let me know, turned up to collect and now my bike will not be ready till Friday coming almost 3 weeks from ordering now so now having to take more holiday from work to collect which is what I had originally done to collect the bike today wouldn't have been an issue if I'd had been let know it wasn't going to be ready but I had to go to try and collect to find out.Would not recommend using if it's not in-stock with them will be getting a refund if it's not ready by Friday....
May 2023 by Rita Muranyi
Went in because my bike made a weird noise, I don't know anything about bikes but I'm glad I chose this shop. The staff was extremely helpful, explained the problem and fixed it in a few minutes. Absolutely recommended.
March 2023 by Michael Webster
Excellent service. I had been to halfords prior to visiting this store and received absolutely zero service. The member of staff didn't even look up from fiddling with a bike despite me waiting a good 10 minutes. On the other hand, Alex at Cycleking approached me immediately and was extremely helpful with some sound advice regarding my choice of bike. He wasn't pushy in any way and left me to consider my options. Very pleased with my purchase and the attitude of the staff. Won't be going back to Halfords FOR ANYTHING!!!!
March 2023 by Annmarie Lundie
Great customer service! I have visited Cycle king a few times in recent months and each time the team have been friendly and ready to help - they were also able to resolve issues with my bike on the day, which is brilliant!
January 2023 by Rossco Credible
2 great people in the shop is a Man named Alex I think he is the manager he was sooo helpful and made me feel at home and another great fella called Chris who quickly and meticulously looked over my bike to identify any problems he also had a very positive attitude there was even a lady with glasses who was very lovely aswel. Top service !Thank you for being understanding
