January 2024 by Marty A
Nice new store with clear display and shelves, bright atmosphere, friendly staff member was suggesting vitamins for adults and kids. Not pushy and very informative.
October 2023 by Tayo Tella
Thanks to Ellis and the team 18th Oct evening. Came in just before 7pm and the staff were so helpful, polite and knew their stock. I hope your manager sees this :)
July 2023 by R ?Ronstoppable? Lewis
Went in today to find my fluoride free toothpaste. The store was pretty empty, with one person serving on the till. Walked around the different sections and couldn't find what i was looking for. On the way out, a member of staff on the shop floor, approaches a white middle class man to ask if he needed help. i stopped beside her and asked her where the toothpaste was, when she then put her finger up to tell me to wait (the customer was not speaking) When i then mentioned i had been in the store way before this customer and no one had offered assistance she laughed and said its over there. As a manager in retail i am appalled that your staff treat people on how they look! will not be back!
February 2023 by BTSECURITY Services UK
Local area HR for H&B needs to review thisPositives : good small shop with plenty of selectionNegatives : no staff always even though there is 3 tills and made to wait and queue in that small space with crying kids until I told them to open a new till,,, no customer focused awareness from the floor staff or team no manager on floor to manage as well.
November 2022 by ellie hill
I?ve come in before and felt really overwhelmed when looking at things and decided to come in again today. Mo was incredibly helpful and talked through my boyfriend and my needs for vitamins and what we?re looking for. He was the most polite and helpful sales assistant and we will come back soon definitely. He is a credit to your team!
March 2022 by Christopher Kroon
Small store, big sales. Huge money saver I got a 20£ product for 2£. Kind workers and a clean store.
February 2022 by mike perry
Excellent customer service.Very knowledgeable & friendly staffHighly recommend
November 2021 by brenda reed
Same as always its a great shop to order or buy health foods and supplements or homeopathic remedies
October 2021 by K Appleby
The shop is to small. If one person is browsing down an aisle, you cannot get passed. There are are plenty of empty spaces at Bluewater so they could move to open a bigger store.
November 2020 by Tina Salmon
Appalling customer service from the overweight guy with the glasses. I wandered into the stock cupboard by mistake as the doors were wide open and literally shouted at me to get out. I apologised and yelled again to get out. I was so shocked Ieft the shop. I WILL USE THIS SHOP AGAIN
July 2017 by chris key
Friendly staff who were quick to help me save money and point out the best deals
