April 2023 by Pavels Antonovs
Always friendly and helpful. Nevertheless pay attention if you have wheel 23 inch + they don?t have special equipment for larger wheel. Only up to 22 inch balancing.
March 2023 by Simon Negash
I received very poor customer service from start to end of my stay. Right after my arrival My booking was not recognised on their system while I had a notification both on Email and Text saying we can not wait to see you @3pm. Worst thing I was told I should be paying for my Wheel alignment job done while I had two years cover policy with the company and Before my arrival I mentioned this to the customer service team member who booked me. Not only this I was told the machine was not working and they will confirm they will call me but they did not at all when I went to have another job done the same day they told me we where waiting at 9 am now 'we don't have slot too.' I have never seen such un organised branch.
February 2023 by Ahmed Aly
The worst service ever.Lack of professionalism.My tyre cap was lost.Lots of pinky staff left on tyres.They broke my plastic cover of head lights and denied they did it.The manager was rude, abrupt , not friendly at all and not even apologizing.
February 2023 by Michael Bristow
Excellent service, tyre report with pictures on first day then I ordered tyre for over £40 less on their website, and booked a timed appointment for the next day to have tyre fitted. Very good on line price for a large specialist run flat tyre All tyres checked FOC and other free check on brakes etc were offered( not required myself)Work completed within 1hr of arrival
February 2023 by Harry B
Absolutely brilliant service, needed 2 back tyres, so called beforehand, they made sure they had them first before telling me to come down. When I got there service was spot on, friendly, helpful and very generous. Even stayed late to get my car done. Couldn't be more pleased with it.
December 2022 by Tommy Carter
Very good visit today at Westgate Dartford, they got me back on the road safely in no time! very nice warm reception! I am very grateful that one of the technicians brought me a costa coffee while I was waiting who's name is Reece! this deserves a 5 star from myself! I will definitely be buying the round next time. Thanks!
December 2022 by Grant Jarvis
Very poor service. Turned up for my booked appointment to change just 1 tyre, just over an hour later my car was ready. I thought it was strange that it had been parked outside the front doors when all other vehicles were parked in the parking bays. When I got home it became clear why. There was paint missing from my newly refurbished wheel. Proper sneaky. Bad KWIK FIT!!
December 2022 by Bruno The Bear
Really helpful and polite staff. They have a car parking and a waiting area.On my visit I had a new tyre fitted. Which turned out to have a defect, causing a very slow puncture. The faulty tyre was replaced foc and all was well. Have always used this particular Kwik Fit and will continue to do so. Reasonable prices.
December 2022 by Callum Macey
I got a flat in my driveway and had to struggle it to get to a garage but once I made it a young man can?t remember he name but he was the technician who sorted it all out for me and he was so nice and changed both my front tyres in 15 minutes. Highly recommend this service.
October 2022 by westley steadman
Great service called in today and got an appointment within the hour to get my tyre sorted. The manager Jordan was really polite and helpful he got my tyres sorted within minutes at minimal cost rest of the team were really quick and helpful. I will definitely go back again and would highly recommend
October 2022 by lee Grenouillaud
Staff are nice and friendly they come and have a chat with you instead of ignoring you. Nice clean place to sit and wait.the staff really look after your car. Feels like you are in first class. This is the second time I?ve gone there for my tyres and it?s a great place. And you always get a parking space well I have anyway.
October 2022 by George Michael
Tried to book, Oil and Filter change was quoted 220£ over phone by Chris, while on the website was showing £121 for the same service. Shocking, Rip off.Very well done - Kwik Fit.
September 2022 by Keruy Edwards
Horrible experience.Brought my car into Dartford, Saturday for a tyre change due to a puncture, they told me to come in the following day 14:30. Went back on the following day they removed the tyre told me I needed a new tyre and they had none on stock. I asked them to repair it they said it was unrepairable. Went to Grays branch the following day great customer service they repaired the tyre all done in 15 mins. I?ll never go back to the Dartford branch, I got the impression the receptions just did not want to assist me because it was late on a Sunday afternoon.
August 2022 by tracy thurston
Avoid this garage. They are time wasters and don?t know what there doing. Took my car there and they needed to order a part and was told it would take 5 days that was over 3 weeks ago not even had a phone call and they never answer the phone. Taken my car somewhere else where they know what they are doing.
August 2022 by Jill Mew
The guy at Kwik fit in Dartford (I wish I had got his name) was extremely helpful and efficient and my exhaust pipe was prepared in less than 2 hours. What made this even more welcome was Kwik fit at Erith told me it would be a 2 week wait.
