September 2023 by Sonny Cleaver
A very lovely store with some very helpful staff the shelves are always fully stackedThe parking is free for 2 hours and no return for 2 hours but 2 hours is plenty if you are visiting this placeWhat I noted is stuff like oils, rice, some frozen food is actually cheaper than the likes of ASDA and during this cost of living crisis it pays to be prudent and shop smarter. There are bargain to be hadThey used to do 3 ready made meals for 7 pounds but now it has gone up to 9 pounds they are still a bargain if you take it as afternoon work lunch.As I said earlier the place is clean and well maintained the staff are really nice, there are bargains for savvy shoppers and you can select this store for your click and collect ordersAlso check the frozen aisle as they do some good ice creams and ice lollies and sticksThey don?t have fresh coffee to go.We enjoyed our visits and will continue to do so
April 2023 by eddie k
2 hrs disabled parking. Shame disabled people no longer exist. Walking hurts and takes time
February 2023 by Abhinandana Shetty
we usually visit for bakery items , we liked the cakes there.
January 2023 by Jamie Proctor
Love it, big aisles, space to actually look and choose, wide range of food and options and it's all really well presented and clean. Bakery smells amazing and theres usually plenty of seasonal items for whatever time of year
December 2022 by Ruth Slight
Have used this store often since it opened but recently have noticed the lack of staff on the tills. I had a full trolley of goods. My experience at self service till today was not pleasant. Pay more for goods and serve yourself with lots of items missing or low stock??..just put staff on tills to serve us please!!!!
October 2022 by Sue White
Went to this store and had a basket full of shopping ,there wasnt anyone on the tills so I asked an employee if there was someone to serve me and was told no it was only self service! So I left the basket there , when are they going to learn that not everyone wants to or are able to use self service tills
August 2022 by Simon Foley
Went in store, was burgers on the shelf that were a week out of date, told a member of staff, he told me someone would sort it, this could make someone seriously ill, staff often watch you shop, so can make your shopping experience uncomfortable, when I was leaving a member of staff was watching every item that I was putting in my bag, felt like a thief!, don?t have this problem in the Orpington branch or out of date food.
June 2022 by adam yang
Clean and tidy store, but staff are not very friendly. Good location, lots of parkings so no complaints.
June 2022 by Virginia Brennan
Always lovely to shop here, Cheryl, Claire, Clifford, too many good staff to list - good range of products & clean store
May 2022 by Terry Bourne
Slipping a bit with the redundancy tills and not always having at least one normal human one. Come on its M&S. Service please.
April 2022 by Femi Adebayo
Free parking. Well stocked. Quality food and drinks.
January 2022 by Haval Kurdistan uk
Rude staff packing shelves or walking around in the store blocking customers paths without saying sorry.P.S. the staff, English gentleman at the self-checkout was very nice.
September 2021 by Linda Coleman
Terrible service from a very ignorant and uncaring member of the store called Deborah. This afternoon I was shopping with my new granddaughter in her pushchair. I walked past a trolly of reduced goods, all labelled with reduced stickers. I picked one up. Deborah said I can?t purchase until they are out on the shelf. I put the item back on the trolly. I walked away not even two steps. As I turned around Deborah put them on the shelf where we were standing. I turned back and asked her where was her customer service. She had a lack of compassion and a bad attitude. No focus on the customer. I have worked in retail as a store manager for many years, this is not the service I would tolerate my team to be giving.
September 2021 by Dan Friend
Expensive and no meal deals on at all
August 2021 by Mark Carver
I've read some of the negative reviews from the past twelve months - few that they are, as it seems. My experiences of shopping in this store have been nothing short of excellent. Staff are polite; choice is very reasonable, given its size. Very rarely have I seen unfilled shelves. I've shopped in larger stores stocking less items on a Monday morning. And to top all this you have free parking.
