September 2021 by Ellen Southfield
They gave a vegetarian a sausage mcmuffin. They told one vegetarian that they didnt do double egg and then gave one to the other vegetarian. My friend ordered a double sausage mcmuffin and was given a single.
September 2021 by Steve Lewis
Genuinely the worst McDonald's I've been to and it has been like this for a few years now. Always something missing from the order and on the occasion you do get what you ordered the food looks like it was previously used for 10 pin bowling. Sometimes the burger isn't even in the bun and the sauce is on the outside!\\n\\nUpdate - Took a risk and ordered from here again, this time online for delivery. The photo shows the \\\"large\\\" fries I received!
September 2021 by Mark Lovejoy
JUST DONT EAT THERE SHAMBOLIC SERVICE AND THE FOOD IS EVEN WORSE! RUN BY A MANAGER WHO QUIET FRANKLY DOESNT GIVE A **** AND STAFF ARE CLUELESS IN CUSTOMER SERVIE IF YOU LIKE QWASTIGN YOUR MONEY GO THERE
September 2021 by Warren Layne
Because of layout, and size, now with less room to wait for walk in.\\nMainly delivery - couriers waiting for orders.\\nFood fresh and tasty though.\\nStaff courteous given less than ideal working space. Maybe just better arrangements for the couriers.
September 2021 by Paul Barrett
Too small. No where to sit this place is still take out only. I prefer to drive to princess road or Crayford.
September 2021 by Richard Taylor
quick service staff not standing around even cleaning the ceiling tiles trying to make the place safe
August 2021 by Ezri Von Graves
Worst McDonald's ever. Never recieving everything we order. Always something missing. When you call them they don't pick up the phone. What's the point having phone number. Very disappointed
January 2021 by Raj Khaira
I arrived at 9:40pm and was ignored for several minutes before they opened the door to advise that they have to close 10 minutes early to the general public! I stated this is not written on the website and I was actually here knocking at 9.40pm and the time of our conversation was 9.47pm. I also stated that I was a key worker and this was my only meal of the night (during lockdown, everything else would be closed). The lady showed no sympathy and proceeded to close the door in a very rude manner!\\nI complained to McDonald's customer services who also didn't really care and simply said a lame sorry; not admitting they were in the wrong or even offering anything in return for this terrible experience.\\n\\nReally expected better for a key worker during lockdown from a worldwide established restaurant!\\n\\nMcDonald's staff were sitting on the tables eating and drinking (during a full nationwide lockdown) which was illegal and they should be investigated!\\n\\nI won't be visiting McDonald's again!
September 2019 by Sean Casey
Against my morals and cap called better judgement I called in with my grandsons for mcflurrys at macdonalds greenhithe. Spotlessly clean, very helpful and friendly staff (dispite my tiddle order) and of course the boys loved it. Still not a convert but well done to the guys
September 2019 by Alex Bera
Good food, Service, bit of costumer service would be fine to some staff but not to bad, also would be nice more bins for parking lot thx
August 2019 by EMMANUEL GYI
Enjoyed my favourite burger there and female night staff member Erica was very polite. Good customer service too.
August 2019 by Peter Davies
Just got a meal for my family on the way home from airport. Staff were friendly, but when I got home... 5 mins away our Ofer was in correct and my Big Mac must have been sitting there for about an hour, stale bread and the sauce had started to go hard. To top of off there was a fight in the restaurant when we was waiting for our food... all in all a very poor experience.
August 2019 by Paris Valentine
Good service, every now and the wrong order was given or it was missing food but other than that good quality food. Lettice is not always fresh and is sometimes discoloured and slightly brown.
August 2019 by Jack Garside
Went in at 4:58pm come out at 5:27pm, slowest server ever (Tiffany) served the people after me who she clearly knew as she was having conversation while i was waiting for my food. Served them their food then had the wait another 20 minutes for mine!
August 2019 by Arun Smith
It's Mcds the double quarter pounder was not at all greasy to my surprise. I also got 9 spicy m chicken nuggets. No sauce was given to me. So you have to ask for it even it's supposed to come with it. The service was instantaneous. But this leads to my biggest criticism. Why was the food cold? The restaurant was busy. No way should food be kept waiting. At Waterloo the fries are molten hot. These were luke warm as was the burger. I'll make sure if I go again to modify the burger. Come on Mcds sort it out. Had my food been hot and my shake cold this would have been 5 stars. One last thing the spicy nuggets are not spicy at all. Definately make sure you get given the spicy tom sauce that's where the flavour comes from. I must say as appears to be custom for Stone the people who work here are all very polite.
