July 2023 by Google user
You know what you get with Nando?s. Food is always on time in this branch. Food is cooked well and staff helpful giving us an appropriate table for baby and pram. Would definitely recommend a try! Love the all together now with halloumi, olives and peri hummus!
April 2023 by Asha N
We had lunch here on a busy Sunday, and wow the place was buzzing but just a bit too much. There was a long queue to get in and then to order food. The waiters were very friendly and the food was great as always. Just if it hadn't been so cramped to walk to and from the table so many times it would be a little more relaxing and restaurant like. This felt a bit like a fast food experience.Kid-friendliness: They have a great Nandinos kids menu which is reasonably priced and has plentiful choices of generous servings.
April 2023 by Ian Armstrong
Love a Nandos. Bluewater was really busy but we timed lunch perfectly and only had to wait a few minutes for a table. Ordering from your phone at the table is so much better than getting up to queue to order and pay.
March 2023 by Witold
I usually avoid Nando?s because staff treats you like cattle rushed back into a barn, however this restaurant is totally different! Very fast service with a smile and nice vibe. Lovey Romana told us everything we needed to know about the dishes, offers and drinks; she really made us feel welcome and took care of us! Nice food, great atmosphere and legendary customer service! Thank you :)Parking: It?s literally next to the ? Winter Garden ? parking lot
January 2023 by Lee Ambrose
Waited 15 minutes after ordering to be told that they didn't have the item we wanted at the moment and it would be a fifty minute wait . I changed our order and waited another twenty minutes for our food to arrive, which was not what either of us had ordered, this was taken away and replaced after another five minutes.I had one still frozen chip on my plate and my wife's mash was still frozen at the bottom of the bowl! The place was like dining in a corridor. Very disappointing. I've never had a bad experience at any other Nandos.
December 2022 by Ricardo Teixeira
Not baby friendly. We went there with a pushchair and there was a step to get to the tables. All tables are so close to each other than people keep touching your pushchair to be able to get through.
November 2022 by Cîara Frain
Fast service, staff were friendly. If you're an anxious person, you can order and pay from the app instead of the tills. They can cater for dietary requirements. Food was really delicious with an unlimited selection of sauces to your liking. The bottomless iced tea is lovely!Dietary restrictions: Will give you a separate menu depending on your requirements and make your food separately away from the others to avoid cross contamination.
November 2022 by Nick Byram
Chicken was good as usual a bit pricey but nice enough. Waitress brought the glasses over with fingers on the inside of the glasses. Ordering by app whilst in the restaurant was a bit soulless.
October 2022 by Madi
Very quick service..a very busy place. We orderd chickpeas burger..I orderd it hot but seriously I didn't know it would be soooo hot. It was very tasty never had it before definitely recommend it.
October 2022 by Jenika
Food was good. You can order from the app if you don't want to go to the tills. Unlimited sauces. I knocked off a star as the drinks machine was not working so they only had coca cola and our order arrived a little late. It was very busy on a Sunday at 5pm. They have seating inside and outside the restaurant but it is a little crapped so not great for wheelchair users or pushchairs. Toilets were clean.Parking: Part of a shopping mall so plenty of parkingWheelchair accessibility: Difficult for people with wheelchairs or pushchairs to access as there are steps and not alot of room to move around
October 2022 by Joseph Akintunji
Good value for money but pricey bottomless drink option spoils the show. The chicken is second to none on the high street when not burnt. Was here in July and it was busy so the food came a bit late but that?s understandable. The staff managed well.
October 2022 by MikeyMikeyMikey
Portion sizes have shrunk it seems since we were last here. The chicken pitta is a joke. Tiny piece of chicken and a sprinkle of salad so small it wouldn?t feed a mouse. Pitta not even half full with it all and they now put a lemon black pepper mayonnaise on it that didn?t used to be on it and made it inedible.Staff were great though, and seemed almost ashamed.
August 2022 by Sue Rankin
Terrible.....chicken dry...my daughters burger was cold..terrible service had to chase a staff member to get glasses for our drinks after our food was served.Basically do everything yourself should have cooked the chicken myself would have been much better.Will never go to nandos againWould put zero stars but reviews wouldn't allow it
August 2022 by Lorraine Staples
Me and my family had a very unpleasant experience here tonight. Very shocking indeed!!! Was for a special occasion exam day. There was a long que 45mins. Sat down dirty table, food all across the floor. Told waiter of a food allergy had to go up and order. There were nuts on the floor as well right under our table. Went and ordered food came half was cold. Sent back then it returned once we ate sone of it chicken was tough.Spoke to anika the manager she offered more food which we explained we didnt want as what we had wasnt acceptable. The tables were stacked high with dirty plates and cups i saw people walk out. The whole ace was chaos. The manager explained were busy and understand staffed. Which is no excuse for dirty fifty restaurant perhaps she needs to slow down take stock. Ive been in many nandos this is by far the worst ever such a shame. Wint be back!!!!! Ive been made to send a star or it wouldn't accept my review
August 2022 by Eunice Adeyeye
We had the lemon spiced 1/2 chicken, medium spiced 1/2 chicken with 2 regular peri peri salted fries, corn on cob and 2 regular fries ? and caramel cheesecake for desert costing £17.75 per person.Food portion was good (we requested to pack what was left) and we really enjoyed our food.Customer service is also very good and they are friendly.
