March 2024 by Hannah-mary Darcy
I'd like to thank Lyndsey who works here for her amazing customer service and support over my adhd medication and going out of her way to help me get it in this time of huge shortage, in a very stressful time this is the sort of kindness someone needs. Thank you paydens pharmacy
August 2023 by antonio valenza
Have to call all day , and if you get lucky they will answer the phone to get the prescription ready , otherwise if you go at the pharmacy to collect it, have get the day of from work to get the medicine !!
August 2023 by Mahta Riyazati
Very rude staff. Be careful, they will take your money and refuse to give you your prescription. I feel as though I have been robbed.
August 2023 by Siva Rupan
Very helpful and friendly staff, Thank you and keep up the good works ?
June 2023 by Lesley Reid
Superb service from the staff at Paydens in DartfordAlways helpful and make life so much easier - thank you
April 2023 by J Kirk
Lovely, friendly staff, who go out of their way to help. Cannot fault anything here and glad Paydens is now our Pharmacy!
April 2023 by darren jm
They leave the phone off the hook so it's virtually impossible to get through
January 2023 by Katie Knight-coney
Very helpful and cheerful lady who help me get the medication I needed after trying pretty much every chemist I knew .. thank you for being helpful and for making a painful thing just that litte bit easier
January 2023 by Karina Shenaz
Very rude staff, and they are quite slow there is a rude server she was swearing it was quite frightening to see staff behave so aggressive?
December 2022 by Tracey Sharman
The staff are SO helpful, I am always kept updated and informed of medication issues and their service is first class!It?s very refreshing to feel cared for by a company and it makes a big difference.Thank you PAYDENS??
August 2022 by Ralu Dcn
Kind and knowledgeable staff, quick service,always happy to help.
July 2022 by David Peters
Went to Paydens in Lowfield Street, Dartford yesterday (29th June) because Lloyds pharmacy did not have my prescription. Without going into how utterly dreadful the service (lack of) is at Lloyds, I just want to say that Paydens is the total opposite. Along with collecting my prescription, I needed advice about further over the counter medicines. The pharmacist was a very pleasant and helpful lady called Linsey (don't know if I spelled it right). She was only too happy to chat with me and show me exactly what I needed. She took the time to explain everything that I needed to know and wished me a good day as I left.Even before dealing with myself, I saw her being equally caring and helpful with the previous customer.This is how customer service should be and so I once again say a big thank you to Linsey .... ?
June 2022 by Teresa Hymas
Customer service ExcellentHelpful staff
May 2022 by David Hunter
Went to collect medications 4 days after I witnessed my GP send through the prescription during a recent consultation. As I expected, this was not ready so I have to make another trip and hope that all the medications are ready.Similar issue with a recent urgent prescription which could not be collected until 2 days later, this had not even been processed.Whilst waiting to be served on several occassions, it appears that everyone there is waiting for their presrcriptions to be completed, none were actually ready.I wonder if you handed over a prescription would you be told to return in 4 days on the off chance it might be ready.Now looking for a local pharmacy that can process prescriptions in a timely manner.
March 2022 by Chloe Lassetter
I went to this Pharmacy today at 12:55 (they shut at 1) in a blind panic as I needed to collect my mums prescription which she couldn?t collect. I phoned them and explained the situation and they told me they will have it at the door waiting for me! I literally pulled up and they gave it to me even though they were closing! Fantastic service! Really lovely ladies in there this afternoon. Thank you so much I feel so relieved that my mum has her prescription now!
