January 2024 by Julia Lu-Sellers
Never been for years and I actually must say the pizzas with thick crust are extremely good! Service is very friendly, especially Luke has been more than accommodating towards our three little devils.Salad selection was good, ice cream could do with a little update though, was bit tasteless.Very good service, will return
January 2024 by shivani bansal
The welcoming lady was unprofessional. Asked us to wait even there was no waiting. Earlier there was no one on help desk. She has not asked anything for dine in or take away. Very rude behaviour
January 2024 by Alice Swanton
It's Sauce and cheese on bread, so how much can you mess up? Well, a fair bit - for a start never enough sauce on a pizza hut pizza, which makes them dry and flavourless. For the most part our bases were cracker thin, only the expensive "cheesy bites" pizza had much of a crust. The cheese layer was distinctly missing that 1990s mozzarella pull, so effectively what we ended up with, was an £18 oven pizza. The salad bar was free but quite open to the elements. Staff were friendly but looked a little overwhelmed and more than once delivered an incorrect plate. They all seemed very young, so I guess potentially quite new? We asked for a garlic dip and, after some confusion, we were delivered a plate of garlic sauce, it sufficed but definitely didn't quite have the same finesse as the small pots of dip handed out. I think pizza hut needs a serious rethink, the entire set up looked tired and at £46 for two pizzas and three soft drinks, why would I ever go back?
December 2023 by Omar M-A
The restaurant wasn't busy even though it was a busy Christmas shopping day.The food was hot and tasted good. The staff were friendly and helpful.
December 2023 by Ian Morrison
Visited here on Friday 15TH December at around 8pm with my family. Served and seated straightaway. All staff members were polite and friendly throughout our visit. Good value for money would happily return. Keep up the good work.
December 2023 by Tim C
A very good selection that was always filled up. The pizza was good but the stuffed crust was very lacking in a large part of the crust. We compared it against another branch that we went to a few weeks ago and definitely not stuffed . It also wasn't as heavily glazed and garlicky compared to the previous one. Other than that, a good meal and the staff were extremely attentive (possibly it could be said a little over attentive as 3 or 4 staff asked us several times if we were ok or needed help). If you want a hot quick meal with as much salad as you like whilst shopping, this is the place
December 2023 by Danielle-Laura Ward
Kate was excellent and went above and beyond to make our meal enjoyable. We visited Bluewater for the first time as Gluten free Vegans, this is quite nerve wracking when visiting a place that is essentially chock full of Gluten. Kate ran us through the process and even got us Salad and dips straight from the kitchen to lower the risk of cross contamination further. This was so helpful as we were not going to have any Salad or dips until she heard us mention it and offered. The value of the meal became more reasonable that way. I cant fault the service but I do wish the GFV pizza base was bigger and had more selection of toppings, I also wish they would do an option for soft fizzy drinks that aren't unlimited, the price is too high for one drink. The atmosphere was purely ok but this had nothing to do with the staff or music etc, more to do with the fact that as an autistic person I find loud/busy restaurants unsettling. That's a me thing but I know other ND folks might benefit from that info. I would still visit again. Overall, very happy with our visit.Vegetarian options: Had a couple of vegan options but could do better with the topping selection and not charging extra the option of having a vegan pizza. No vegan and gluten free fries, it would be good to change that.Dietary restrictions: Had a Gluten Free and vegan (Thus dairy and egg free) option.
November 2023 by Molly Gibbons
Had a lovely lunch - the kids loved the ice cream factory and the bottomless squash, and with the salad bar, they actually are some vegetables as well as pizza and ice creamKid-friendliness: Plenty of highchairs, lovely colouring, and friendly staff
November 2023 by Biker Paul
Great Pizzas & Service, lovely atmosphere & loved the surroundings and the outside lake.Thank you guys, well be back soon.
October 2023 by David Burns
You know what you are getting in a Puzza Hut restaurant, the variables are staff and location.Here the staff were friendly and cleaned tables very quickly.The location is great for people watching with large windows overlooking one of the exits from Blue Water.Parking: Easy to park except at xmas.
October 2023 by Constantin Romanescu
Order Uber eats, chicken supreme! Received horrible pizza, spicy and beef! My dother was so disappointed!
October 2023 by Victoria Lal
Buffet option meant everyone could have a bit of what they liked without having to order different pizzas. We was seated fairly quickly too on a busy Saturday in bluewater. Pizza was fresh and hot, however it is extremely overpriced and the salad bar was lacking.
October 2023 by Ann Lam
Went for dinner on weekend, and we had to sit outside as there were no sitting inside. It was getting dark, and we asked if there any lighting outside, and they said no. They asked us to sit inside and our mood in continuing our meal was very off putting. The pizza was very greasy and hard any cheese on it. I did not enjoy the meal also had to wait for an hour to get our pudding.....when i ask for my pudding they said they didnt do it over 6months, so why put it on the online ordering system. Did not take any pictures as the food weren't great.Dietary restrictions: Not much choice on puddings who is Diabetic
October 2023 by Nikhil Bhandari
Salad bar was nice. And most amazing part was that everything in the salad was vegetarian ! Loved it. Big sharer offer was perfect for family of 4.Vegetarian options: Salad bar was nice. And most amazing part was that everything was vegetarian ! Loved it. And even with pizzas it was not just the Margherita. I could choose my own toppings even in the combo offer!
October 2023 by subramaiya sharma naresh kumar
The service was exceptional ! We had a lovely time and enjoyed our food. The staff were very welcoming and helpful , especially Holly ! Thank you !
