September 2023 by Google user
Quick and attentive service, they always greet us when we walk in, and the staff is consistently cheerful and polite, which sets this shop apart from nearby trainer stores. They offer cleaning products with each visit, but it's never intrusive or pushy. When items are unavailable, they suggest alternatives or offer free home delivery. While the email frequency can be a bit high, the discounts make signing up worthwhile. Overall, we're always delighted to visit this shop due to their excellent service.
September 2023 by Bazz
Quick and attentive service, they always greet us when we walk in, and the staff is consistently cheerful and polite, which sets this shop apart from nearby trainer stores. They offer cleaning products with each visit, but it's never intrusive or pushy. When items are unavailable, they suggest alternatives or offer free home delivery. While the email frequency can be a bit high, the discounts make signing up worthwhile. Overall, we're always delighted to visit this shop due to their excellent service.
August 2023 by Sarah Trimmer
I visited the shop a while ago. I received amazing service from an enthusiastic, patient and very helpful young lady.Whilst I tried on some shoes, she helped another customer and promptly returned to me. The other customer commented on how lovely the assistant was too! Unfortunately, I misplaced the receipt and cannot recall the young lady's name ?. I remember that she has a Vauxhall Adam though! Purchased 2 pairs of Converse trainers.
August 2023 by J
Visited on a busy Thursday afternoon but found Rosie and Dannielle to be very helpful
July 2023 by MxGLitch2202
Really friendly and helpful staff, was able to be in and out super quick even with how busy it was
July 2023 by Louise
Just wanted to say our experience was great with Debbie, she asked us about our plans for the day and made us laugh, explained to us the process of the shoe protection and was overall a lovely shopping experience!
July 2023 by Courtney Freeman
Went in a few days ago. Staff came across unfriendly and like they didn?t want to be there at all. There was one staff member standing there doing nothing the whole time, when we eventually got his attention he got the sizes brought out, and went to stand at the front doing nothing again, a young lady eventually brung out the shoes, but had no idea who they were for and had to talk to the guy doing nothing to find out who they were for, Overall not impressed with the service at this branch
May 2023 by Emergency Teds
I bought a pair of trainers last week and the staff were very friendly and helpful.
May 2023 by Dal James
We attended Schuh Bluwater on 16th May around midday. Although the staff are quite helpful I have to say to be told there is no shoe horn in the whole shop is shocking. This is not a great reflection on a business?s that deals in footwear. I?d suggest carrying one with you if you are attending Schuh Bluewater. I?d have to seriously have a chat with management for this particular store for its bad planning.
March 2023 by Silvia Barret
Very helpful and professional staff. The quality of shoes are very good
February 2023 by Kirsty Saunders
Went in to buy a pair of trainers for my son, but they were out of stock. The staff member was really helpful and offered to order online for me and post with free delivery. Trainers arrived within a couple of days. Great service. Would recommend
February 2023 by Fraser Child
Very busy, they have a better system to get your footwear, you used to wait in line at the counter to pick them up, now you get them when you pay. They could do with a few more people at weekends though
January 2023 by Joanne Hunn
Sophie, server 057 on 28ty December, was excellent. All staff were helpful and attentive.
January 2023 by Richard O'Brien
Millie in Shuh Bluewater was really helpful . Great service thank you!
December 2022 by hulk head
Got a pair of DM's here. They have a good selection of shoes and trainers.
