December 2023 by Keith Hewitt
Always quick and well organised.
July 2023 by S Roberts
Visited here today at 7am and found the woman behind the till to be quite rude and abrupt.a man came in to place an order and she firmly said "You need to order it on the tablet we cant be doing it all the time". It was 7am and there was no 1 in the store she could have quite easily helped the man or said it politely and offered assistance, when I turned up to collect my order she said you need to do it over there, luckily it was simple to do but she could of explained it as I'm a new customer and had not done this before, over all poor customer service.
July 2023 by Feizal Mowlabocus
Easy to find and free car park. Very knowledgable and friendly staff.
February 2023 by Shane Roberts
Visited here today at 7am and found the woman behind the till to be quite rude and abrupt.a man came in to place an order and she firmly said "You need to order it on the tablet we can be doing it all the time". It was 7am and there was no 1 in the store she could have quite easily helped the man or said it politely and offered assistance, when I turned up to collect my order she said you need to do it over there, luckily it was simple to do but she could of explained it as I'm a new customer and had not done this before, over all poor customer service.
May 2022 by Jay Wenden
Great service today, very speedy with my order and very helpful always nice to have good customer service and a happy attitude from the staff.Well done Emily L ?????
May 2022 by Terry Charles
Girl behind the counter was great. And they couldn't have been quicker finding the item.Perfect.
December 2021 by andy wood
Never normally a wait and the staff are always very helpful and friendly
August 2021 by Alex Lovett
They've done away with the catalogues and pencils so I had to order online while stood out the front of the shop. I then went in to collect but the electronic order hadn't made it to the branch. I hung about for 5 minutes, the order still didn't turn up. The store couldn't refund me so I then had 10 minutes on the phone sorting out a refund and I then walked across the way to ToolStation and got what I needed without a fuss. So unless you are ordering the day before you need it, I suggest you go to ToolStation for an easier experience!
July 2021 by anthony bevan
Very helpful and friendly staff.
July 2021 by Kyle Hawkins
Friendly staff who are efficient at their job. Sometimes they don't have what you need in but can deliver within 24-48 hours!
July 2021 by Steve
Staff were friendly but not very efficient. I was told my order would be a few minutes so went to Toolstation across the car park, I ordered collected and walked back A from Toolstation and still had to wait after getting back in the store for my order to be collected from the shelves? There weren?t queues so not sure why so slow.
May 2021 by claire
Went in today to buy a very small item but also to try & find out about something else that I needed but had no idea what it was called.The lady & gentleman were both very helpful despite my terrible description of the item. Patience of saints really
May 2021 by Deano
Click and collect, nice a simple, helpful staff , ample parking
March 2021 by Richard Leeder
Helpful staff. Much better than toolstation. Will be returning very soon...
March 2021 by Paolo Bartlett
Good service as usual, well laid out and social distancing, thanks.
