March 2024 by Vitalii Khalamandro
I live close to Tesco and visit this store every week so I can judge constructivelyThe shelves are often empty, it's true but..The staff is very polite and kind and what people write about bad service is not true, all kinds of brats and teenagers who want to steal goods come to this store, they don't succeed and that's why they write bad reviews.it is true about expensive prices, but who is it easy now? it's hard for everyone to live ((( be more kind to others and the world will change
December 2023 by Andyjames grey
Shop is poorly run even there discount stuff is well overpriced they don't do own brand no more robbin plc this is
November 2023 by J Barradas (bobb)
Visited on 06/11 at 11:39.Extremely Disappointed with Poor and Rude Customer Service at Tesco Express Temple Hill.I recently visited Tesco Express Temple Hill and I must say that my experience with their customer service was extremely disappointing. The level of service I received was far below what I expected from a well-known supermarket chain like Tesco.From the moment I entered the store, I was met with indifference and a lack of professionalism from the staff. They seemed disinterested and inattentive to the customers' needs. When I approached an employee to ask for assistance, I was met with a rude and dismissive attitude that made me feel unwelcome and undervalued as a customer.Not only was the staff unhelpful, but their behavior was downright disrespectful. They lacked basic manners and seemed to have no understanding of the concept of customer service. I was spoken to in a condescending tone and even witnessed a staff member arguing with another customer, which created an uncomfortable atmosphere for everyone present.Furthermore, the overall organization and cleanliness of the store were subpar. The shelves were poorly stocked, and it was evident that the store was not being properly maintained. It gave the impression of a neglected and poorly managed establishment.As a customer, I have certain expectations when it comes to service, and unfortunately, Tesco Express Temple Hill failed to meet even the most basic standards. It is disheartening to see such a lack of customer care and professionalism from a brand that is supposed to prioritize customer satisfaction.I urge Tesco's management to address the issues at this particular location. Proper training and supervision should be provided to the staff to ensure they understand the importance of excellent customer service. Additionally, efforts should be made to improve the cleanliness and organization of the store to create a more pleasant shopping experience for customers.Based on my experience, I cannot recommend Tesco Express Temple Hill to others. I hope that Tesco takes this feedback seriously and implements the necessary changes to prevent other customers from having similar negative experiences.
October 2023 by Dave Thomas
Since new management, shelves always empty, expensive unless you have a reward card, staff are rude and seem interested in only talking amongst themselves, have been short changed twice! And the ques are ridiculous!
August 2023 by Bianca Bulmaga
Not even a star for such a poor customer service!!!!!
July 2023 by Krzysztof Lewandowski
Got beer at a discounted price, the cashier gave me a bag and was very polite, would highly recommend
June 2023 by George Rye
Great staff and shop , don?t deserve the abuse and deal with trouble well , well done
June 2023 by Bidur Pokhrel
A little bit expensive.
May 2023 by Tracy Doughty
So convenient and on our doorstep
April 2023 by Ems Lulu
Many of the staff are lovely but a few need a lesson in customer services if your staff do things wrong as every one some times does you should fix the error not be rude and refuse point blank to help. ive now had to go through the complaints department to get the issue fixed....
April 2023 by floyd mill
asian workers are very rude and racist ive reported them but they offered me a gift card or some rubbish instead of addressing the racist which. work there. disgusting
April 2023 by E Tomkinson
Many of the staff are lovely but a few need a lesson in customer services if your staff do things wrong as every one some times does you should fix the error not be rude and refuse point blank to help. ive now had to go through the complaints department to get the issue fixed....
February 2023 by James Parnell
Friendly staff
February 2023 by Gillian Johnson
Only went in to get a few bits, quite clean with helpful staff.
August 2022 by Nk
I got some bit's to day one of the items was beer i was told i can not use self check out for alcohol i had to join the line again for a cashier to check my items againSo why do you have self check out i have been using self check out for a long time to buy alcohol
