March 2024 by Mohammad Akbar
Very poor condition
February 2024 by Rose perkins
Me and my partner have stayed there on 2 occasions and we both really like it staff are lovely rooms are really nice ?
February 2024 by Fraser Child
Had to go and check my booking had been confirmed as I didn't receive an email stating so. Staff are friendly and
February 2024 by Steve MCMahon
Excellent location, lovely clean rooms with a bath, aaahhh,! TVs a little on the small side with few channels. Luckily we brought our Chromecast and it plugged into the hdmi. The service is friendly and very welcoming and helpful. Breakfast is fruit and cereal only. Burger king right next door, and so is Stone crossing train station, South Eastern line, very, very handy. If you are driving book it in with reception on arrival. Hotel is in 2 floors , no lift. Security after 10pm until 6am. We stayed for 2nights, my girlfriend said she thinks saw a ghost in our room, the hallways are extremely long and sometimes very dark at night when the motion sensor lights haven't yet picked you up, spooky ??. The history of the area goes way back to the 10th century with Stone castle only a stone's throw away. A beautiful little castle, Anne Boleyn frequented apparently. Could be haunted.! Highly recommend. Bluewater shopping centre around the corner. Brilliant.Rooms: Great beds, bath, hot water, central heating lovely and warm. Nice big and spacious rooms with TV, kettle, tea and coffee. Storage with plenty of towels. Excellent.Nearby activities: Stine castle, Bluewater shopping centre, burger king, a massive Asda, The famous and delightful Wharf pub, great for walks, and bird watching. I spotted a Cormorant, 3 Coots, and 2 beautiful Egyptian ducks on my walk to the Wharf pub.?
January 2024 by Linda Marsh
Met all our needs and expectations. Staff even gave us a fun Christmas gift.Rooms: Room very clean, well decorated and linens all good.Food & drinks: We ordered breakfast to go which was perfect for our needs.
January 2024 by Lablu Miah
Got to say we just wanted somewhere to stay as we won?t be in the hotel long and only there to sleep.The check in and out was simple, we booked two rooms.The rooms needed a major decor upgrade and seems like it?s been like that for years the carpets was nasty dull and needed changing. The bathroom felt like it?s come from prison and the hot water didn?t work.The room didn?t have no fridge and we had a 2 year old who?s milk needed to be refrigerated, so the milk went bad over night, when we did get milk again there was no microwave to be seen in the hotel nor canteen or breakfast area, which was strange as they offered breakfast online but it?s turns out it?s just a box you get with few things init.Going to the room there was a patch of carpet wet and seems to have been leaking water from somewhere, just seems they just put the sign there and just left it.The doors close after a certain time and when we got back late, we had to wait 15mins for them to open the door when it was freezing and raining outside.There was police arresting someone there I don?t think this hotel attracts the best crowdI wouldn?t recomend this hotel at all its more like a motel. The hotel is not family friendly and the services they provide is not upto standard.
December 2023 by Kurt page
Staff were lovely and location good but the rooms are not clean enough, we were up until gone 1am trying to sort out a room swap on the first night, none were available so they looked at other hotels locally, booking company didn't reply so had to give us another room which someone else had booked so unsure what they did when they showed up. The first room was really really dirty, mattress protector and mattress filthy, bathroom not very clean, lamps that were meant to match were completely different colours due to the amount of dirt, mould on ceilings etc etc, 2nd room was much much better and we stayed in the 2nd room for 2 nights, it still wasn't perfect but the bed was clean and there wasn't any mould. For the hassle of changing rooms and general grubbiness and smelly hallways, despite kind staff it's a 2 star from me.I wouldn't have always pulled back the sheets and protector but I could see the mattress protector stains showing through the sheet and reception gave me clean sheet and protector to change it ourselves, we took this back to the room and after looking at the mould and stained curtains, walls and mattress etc and dusty and dirty surfaces we decided we wouldn't stay in the room.
December 2023 by Carol Hughes
unfriendly and unhelpful receptionist on check in. The expierience spoilt our stay at the hotel.Rooms: dirty rooms. Staines on towels. bits of Lego and bottle tops under the bed.Nearby activities: burger king next door. A almost empty vending machine, was the only service available.Safety: security guard, in reception and walking around car park.Walkability: nowhere nearby worth walking to.Food & drinks: vending machine with very little in itNoteworthy details: very dissapointing hotel, made worse by the sour receptionist.
November 2023 by Phil Noble
Avoid, it's next to a railway and very busy road.
November 2023 by Jose Manuel Cano Durán
I booked a room for my reduced mobility mother in law and we were issued a car park fine. We only stayed in the hotel for 16 minutes to make sure she could reach her room safely and she was ok. The night we arrived was dark and rainy and did not see the car park sign (only one), hotel reception did not ask us to register our car when we checked in.I came back to the hotel after receiving the car park fine and the management refused to provide any help or support sorting out the situation.It is really dissapointing from Travelodge, we are talking about a 70 years old person with reduced mobility and only 16 minutes stay.
October 2023 by Aaron Reynolds
If I could give 0 stars,I would I?m not gonna lie. The amount of noise all the way through the night weather it?s people walking up the corridor drunk in the early hours trains going past the hotel every half an hour can hear everything, the windows sound wide open even tho they are shut. Would not recommend staying here in any circumstance.
October 2023 by Elaine Goodwin
Friendly and helpful staff. Clean room. Right near train line and busy road, but you couldn't hear any noise.
October 2023 by Garry James Oakes
Nothing around here really. If your wanting to get to other areas, get another hotel. Rooms are a bit
September 2023 by Ottilie Hankin
Room was dirty with loads of dog hair in the carpet, bathroom light was loud and flickery and the soap depenser in the shower fell apart when I used it. I had breakfast included in my booking bit they had no record of this, I didn't argue when I found out it was just a box of cornflakes and some milk. Bed was comfy.
September 2023 by cherylbrenton
we was in room 1 .it stinks of oil fish it was horrible and surfaces sticky , and the road out side so noisy , and busy , staff not great , and take shower stuff with you , as we got in they are not filling up bath or sink soap they give you 2 plastic cups with half full with shower stuff they are getting so mean and dont seem to value service any more avoid this one not in a nice place we had 2 security staff on one night and people walking around as on drugs will now stop using travelogue from now on
