January 2024 by James P
Incredible service and professionalism from Angela and Lee at this branch. A credit to the TUI brand - customer support and satisfaction through the roof. Well done guys! Keep it up - see you for the next holiday!
January 2024 by mike gooden
Incredible service couldn't do more for us shared person experiences to help book a holiday perfect for us. Helen was amazing we will definitely be visiting again to book our next holiday thank you
November 2023 by Ethan Aujila
I was served by Helen who helped me book a getaway for my anniversary! Was easy and simply and spoke me through all the steps and options with untold amounts of reassurance . Thank you
November 2023 by Debbie Kelsey
Absolutely brilliant. Emily and Nicole were so knowledgeable and helpful. Our big family holiday is booked!
November 2023 by Graham Parker
Fantastic in shop experience. This is the second family holiday that I?ve booked with TUI this year. Shelly was a fantastic help in helping me choose both location, hotel and room type. She showed great knowledge about the holiday?s that she sold to me. Would thoroughly recommend
November 2023 by C M
Jessica & Angela were absolutely brilliant from start to finish. Email communication was quick, informative and professional for our multi centre holiday booking to Jamaica, and it felt like they were genuinely excited for our booking as it?s for such a special occasion. Such a nice touch. Highly recommend, will definitely use them again in future. Thank you so much!
October 2023 by Faisal A
I had the pleasure of dealing with Lee regarding a complaint, and I was thoroughly impressed by his professional approach. Lee swiftly resolved the issue and provided an amicable solution. Tui could certainly benefit from having more staff members like Lee.Thank you once again Lee!
October 2023 by Lindsey
Brilliant service for booking our last minute holiday. Friendly staff, very accommodating to our needs. All sorted within an hour!Thank you so much Emily & Angela x
October 2023 by Simon Gibbs
Fantastic 5* service as always from TUI Crayford this morning. We have booked an amazing holiday and can?t wait. All the staff were so knowledgable and helpful. Wouldn?t go anywhere else! Thank you
October 2023 by Angela Creek
We was with Jess at crayford Tui 26/9/23, Jess made us welcome straight away and was very friendly, we had already booked our holiday there, we was getting our holiday insurance , and paying more off of our holiday, Jess was very professional and knowledgeable about the insurance and explained it to us so well and nothing was too much trouble , I asked so many questions about it and she knew it all she was such a big help and we came away feeling that another thing was taken care of for us from Tui, hope we get to meet Jess again when we book our next holiday , thankyou Jess
September 2023 by Ollie
Amazing service! The staff gave plenty of recommendations for excursions and things to do on our holiday to Mexico based on their own personal experiences. This meant that me and my girlfriend could have an unforgettable holiday that was tailor-made for all the things we would enjoy. With staff with such a plethora of knowledge, no doubt we will be back for the next one.
September 2023 by Denise Jones
We have booked several holidays with tui crayford and all the staff have been amazing and friendly but recently after returning from a recent holiday nicole and emily went above and beyond to help us they are an asset to your company and a joy to speak to
September 2023 by Amy Hyett
Always a really lovely experience in store. Last time I went in, Nicole was very helpful and assisted us with our query, making it easy for us! Thanks Nicole!
September 2023 by Elena Demetriou
We always use TUI and they're super helpful and attentive, especially Julie who is always very patient and efficient. Would definitely recommend using TUI if you don't already!!
September 2023 by Kira Bekir
I visited TUI to book a trip to New York with Evren. He was super helpful in helping me pick a location for the hotel, and discussed the best trips and places for me to visit which was great and really helpful. Thank you for your help!