August 2022 by Shadows Entity
Great little shop, helpful staff. Got my two new shoes ready for school.
August 2022 by Chateau Pachito
Very friendly and helpful staff, and good deals in the sales!
June 2022 by Francesca Lawrence
Lady who served me was quite forceful to sell something I didn't want and not suitable.
December 2021 by Kevin Bullock
Great staff, really pleasant and engaging without being pushy. Best shoe shop in deal
November 2021 by James Petch
I have just visited the Deal branch with my Dad to buy a pair of casual shoes. They were very helpful and kind - excellent customer service!
January 2021 by shaun hitchen
Very attentive
October 2020 by Tobias Goodnight
My experience was ages ago and this review has been a long time overdue. The customer service that I was given and the extra mile that the guy gave whilst serving me was truly amazing. Could not recommend this shop more.
October 2020 by Pablo Inglesi
Even with the best of products things can go wrong occasionally. That is when you hope you have chosen a good company. I use Clarks for all the carpets in my home and they have been excellent. A few weeks ago my lounge carpet developed a mysterious black stain. It also appeared in a second room where I had the same carpet. This showed up immediately on the pale fawn colour. I oculd not remove it myself so contacted Stephen Gough the manager in my local branch. The service backup was top rate. First I was recommended to a professional cleaner. They did a good job but the stain reappeared. So Stephen referred it to the manufacturer who sent along an inspector. Based on his report Clarks then ensured that the supplier replaced the carpet, which they did. David, the manager at Clarks' head office then promptly reimbursed me for the cost of the professional clean. Clarks sent two very helpful fitters to remove the faulty carpets and install the new ones. They did a great job (which also involved moving some heavy furniture around as they installed it). Both rooms are now back in perfect shape. A really first class local company, friendly, helpful, good communicators and, above all, prepared to back their products to the hilt if anyhting goes wrong. Highly recommended.
October 2020 by Ella Emie
Great customer service had one of our daughters first pair of shoes from this store gave us really great advise would recommend going to get shoes from this store
October 2020 by Gabriella J.o.
I understand this is not a company Clarks but a franchise and has always been the case. It's a small compact store though it's a bit bigger than it was before. However, like another reviewer I can never find a 7 or 8 women's shoe and to be honest I won't pay before I try and then have to send back.I used to buy from here but don't now. I also don't like Clarks full stop and now shop at Deichmann for everyday shoes with slipper's from Shoezone.Cheap and cheerful when worn out I can bin them.If I want expensive shoes I go to Jones or Russell and Bromley.Hope this store survives in Deal but the shop is quite small. They need a bigger store.
October 2020 by Jonathan Wildesmith
Amazing staff, so friendly. I live in Bedfordshire but always buy my back to school shoes here .
April 2019 by Shirley Harrold
Very frustrating as they never seem to have wide fit in stock in size 8. They always are willing to order in but I just want to try before I buy. Not once have I been able to do this in Deal which takes all the joy out of shopping. If high street shops want to stay open why do you have to order in and pay up front. I may as well shop online which is what I'm trying not to Do!
April 2019 by Andrew
The only proper shoe shop in Deal
February 2019 by Michael Verge
Great service, picked up a very nice pair of work shoes
January 2019 by Mr G
I used to like craks' shoes but the quality is no longer there. It looks like I will need to go online next time.
