October 2023 by Toby Mackenzie
Friendly staff, but was told that if I came back another day they would be able to fix my problem with my console. Came back at the specified time and the staff immediately turned me away telling me that they could not help to fix my problem. Whilst the staff are nice giving conflicting information to your customers and taking time out of their day to return for to reason is not acceptable. If I was told no at the first stage I would have been able to fix the problem elsewhere without their services, but because I was told to return to them so they can assist me I wasted valuable downtime for no reason. Friendly staff who know what their talking about but don't trust them when they say that can help if you return another day.
September 2023 by Fortified Grizzly
Had some items traded into the store. Both checked before taking down. and then when they were checked by memebers of the staff, one of the items apparently had no power cable, or HDMI lead. Even though all of this was confirmed by us before taking them in. Was told that power cable and hdmi was missing.... had to return home, to to find a power cable and hdmi that did not belong to this monitor but did belong to my personal monitor to take to the store so that it could be traded in. absolute disgrace. will be taking this up with head office!EDIT: Head office covering this up, "thoroughly investated" the incident and are still adament that this was on in there! Looks like they have a thief at CEX dover!
July 2023 by Baron VonBacon
Went in to enquire about a phone yesterday, was being dealt with by a helpful staff member but was seriously put off by what seemed to be a manager or senior staff member bad mouthing other members of staff far too loudly on the shop floor. Really unprofessional , shame as it let the whole place down.
July 2023 by Iphone
Love being able to buy games cheaper
June 2023 by Robert Veck
I have just had the best experience with the guys in cex Dover ever very friendly and willing to help out with anything my iPhone was faulty and they changed it for me straight away without any question. Will recommend these guys great customer service.
May 2023 by Gabriel Helen
All praise to the most high ???? God have been helping me and my family all through this lockdown! Since this pandemic I have no source of income from anywhere not until when I found Mr Alexis Denaro, he was recommended by so many people online concerning online trade and investment I was left with $1000 that's I prayed to God not to loss my money to online scammer ain't knowing he's a Godsent to me and my family I made $14,700 on my first trade and I have been making cool cash from this trade. I would also like to use this medium to refer those seeking a good online binary and forex trader to reach out to Mr Alexis Denaro he's very reliable and safe to invest with. You can Email:
[email protected]
Whatsapp helpline:+44 7441 448826
God bless you as you do...
April 2023 by Helen Robin Watts
Staff were friendly and professional. I would recommend this store.
April 2023 by Rich Austin
Great friendly helpful staff
April 2023 by mathew easton
As a newbie to online gaming, I was so grateful to the staff. They couldn't have been more helpful and pleasant. I'll be back!
October 2022 by Steve
I find with the Dover store they always take at least a week to process drop and go orders and returns? I returned a faulty item there the other month and had to return 3 times before they finally processed it, each time the manager saying they would call me which they didn't.Really poor service and totally different to the neighbouring stores.
October 2022 by Mike Adams
Here waiting at 10am. Staff arrived 10:03 and opened up, asking for another 5mins until they open.Timekeeping needs improvement. ( Sunday)10:10 and still not inside.
August 2022 by James Arnold
Brilliant selection of stuff.Well organised, very friendly and helpful staff.
June 2022 by Leonie
Great staff, good stock variety, good trade in for store credit
June 2022 by Paul B
Good selection of phone's and computer games and consoles and other accessories like gaming headset's, phone earphones, and camera equipment only problem is the price not much cheaper than the shop price's so if you are going to spend a lot of money might as well buy it New from the retailer and get a new warranty and guarantee also most insurance companies won't insure a second hand phone. I found out the hard way when I thought I was insured with insure to go but unlike other insurance companie sites I wasn't stopped from filling out the insurance policy form online for having a second hand device but when I lost my phone I tried to claim on my insurance but was unable to get cover because they didn't insure second hand devices apparently its in the small print. O well at least I learned something :(...
May 2022 by Connor Merson
Staff rolled up just before opening as I was outside the bus stop and were like hope it's not busy, can't be bothered today. Then overhead swearing...Nice seems I'd be waiting to get gift. This shop has gone down hill.
