February 2024 by Paul Stanford John Whiley
Perfect for the ferry.
February 2024 by Morag Ash
A small premier inn situated above Dover. Very friendly staff and good sized rooms but its a bit tired.
January 2024 by George ?Jimmy? Christian
Pleasant experience, clean rooms with pristine conditioning throughout. The reason for saying this is that its not that the place is new, but the way they have kept it feels like you are in a brand new hotel. The receptionist was friendly and helpful when we changed our timings for breakfast without any fuss. Would definitely recommend this place.
January 2024 by localyokelgermany
Standard across the board with this chain, nice cheap and clean which are the main things when travelling on a budgetFood & drinks: Nearby Brewer's fayre
January 2024 by Sharon Curtis
Checked in for a 1 night stay, was greeted by a lovely friendly receptionist, who efficiently booked us in, gave us some tips on the local area and offered to make a reservation at the Brewers Fayre. The room was spotlessly clean, warm and inviting with everything we needed, and most importantly a comfy bed! It is so refreshing to get such great customer service!
January 2024 by Gabriel Christian
It's for holiday in my opinion but you get the best sleep?Food & drinks: All you can eat buffet breakfast/dinner/lunch
January 2024 by Master J
Utilised this hotel as a convenient stopover before an early morning ferry. The reception staff was commendable, and the location near a pump station and restaurant was convenient. The room, spacious and clean, provided comfort for a night, although the bathroom ventilation was non-functional. Just 5-10 minutes away from the ferry port, making it a practical choice.
January 2024 by Tony Collings
Ideal stopover en-route to Dover ferries.
January 2024 by Heather Blewitt
Great location straight off ferry. Comfy rooms. Good choice of food at restaurant.
October 2023 by WSVM
We?ve stayed here before and found it absolutely fine for a pre ferry crossing. We know it doesn?t have air conditioning, it states that in their advertisement, however we were put on the top floor, during a hot week and our room reached a temperature of 29 degrees, with only one fan in the room and a window that didn?t open beyond about 5 cm. It was unbearable and there was no way anyone could sleep in that heat and we didn?t. Earlier in the evening, I complained to the receptionist about the temperature in our room but was told there was nothing he could do. I?ve since written and complained to the CEO of Premier Inns, pointing out their guarantee to refund if you don?t get a good night?s sleep, a guarantee that is absolutely worthless and a gimmick when they inform you about pre existing warnings regarding no air conditioning. During extreme weather conditions, room temperatures should be monitored and NOT available to book when they reach a certain temperature. We should have been offered a refund and opportunity to find alternative accommodation, 29 degrees is totally unacceptable.
October 2023 by christophermay1
Was kept awake from midnight until 1.30am due to noisy guests on the landing on 3 occasions in the time frame stated. Previous night was constant door shutting. No sound proofing. Your advert says you will have a great sleep and rest. Not at all. We checked out in the morning and not even staying for our breakfast that we had already paid for. Will not stop here again.
September 2023 by 503deanr
Nice friendly staff. Comfy beds, clean large rooms. Good pillows and good tea / coffee making facilities. Only downside was the traffic noise as hotel is situated next to a busy dual carriageway. Also no lift, so if on first floor you will need to be able to go up and down stairs.
August 2023 by smithm972023
I stopped here for 1 night prior to an early morning ferry to Calais. The hotel itself was very practical and the reception staff excellent. However think twice about using the adjoining Brewers Fayre, we had dinner there & on my return from France I found that they'd charged me twice. Their customer service department is non-existent, filled in the contact form-no reply, emailed them - no reply. Absolutely awful service
August 2023 by Jenny Watson
Room very clean. Duvet winter weight! The TV in the room worked intermittently. The surrounding area was very scruffy. Rubbish lying around and flower beds full of weeds. Sunday breakfast was barely warm.
August 2023 by JLongw
Everything was perfect - lovely staff, great location, easy parking, great check-in, nice big rooms which were immaculately clean and had everything you'd need - and a very peaceful night. We'll definitely be returning and staying there again!
