November 2023 by Katie Lester
AVOID. Took some parcels to be sent as Yodel drop off point, rudest shop owner. Told me I was going too slow however he ended up sticking the wrong label on my parcels. Moaned because I bought in 4 parcels to send. Then told me to go into his back private room with all food and drink on the floor to put my parcels in a black bag. I will not be returning, trust the reviews and avoid!
March 2023 by Aunty Mimi
Won't be using again rude and parcel gone missing too!!Took a parcel to send and to collect. Was told to put it over there after he scanned it. Said excuse me? Put parcel over there! Over there being a basket on the floor with other parcels in, No please or thank you. As for collecting a parcel Yodel had delivered the day before! With an attitude was told it wasn't there and to come back tomorrow! Asked if he could double check as the parcel was delivered the day before so should be there. Got told NO! come back tomorrow. RUDE! Left and contacted Yodel to confirm it was there and they did. Went back a couple of days later to collect and same thing. Same bloke with the glasses! Said he knew nothing about it and asked to see confirmation it had been delivered. Happily showed him app and email to confirming it, Only for him to scan the barcode and then walk out the back to look for it. Surprise surprise no parcel and was told yet again to come back! Don't think so! Reported to Yodel who are investigating and told them he had scanned it! I know we are in a cost of living crisis ect but manners are still FREE!! AVOID!
January 2023 by mr pugster
The "INconvience" store! Quite possibly the worst shop I've had the misfortune of visiting. Went 2 years ago was the same, thought I'd give it another go. Rude staff and zero help. Kearsney deserves better than this!
August 2022 by Beth Hignett
The rudest shop worker I have ever come across. No hello, thank you.. scans your parcel and says moodily 'take it down to the parcel box'... most shop workers take parcels themselves down to their storeroom rather than tell customer to. Horrid.
July 2022 by Jo (Aerte69)
Awesome staff free ATM till to 50 pounds. Can buy basic food, hygiene, alcohol or cigarettes. CAN pay aswell by card.
August 2021 by Owen Brett
Listed as a Dhl service point but would not accept my pre paid DHL parcel.
August 2021 by Andy White
Usefull local store, reasonable service but unable to accept UPS drop off this morning - unclear whether the problem was inabilty to print or scan.
September 2020 by B B (Beach hut girl)
Wouldn't accept a Ups parcel on a Sunday at 1pm. Said I had to come back on Monday before 11am. Rude as well.
September 2020 by Martyn Groombridge
Wouldn't accept my DHL delivery drop off, despite advertising that they are a drop off location.
December 2019 by B B
Wouldn't accept a Ups parcel on a Sunday at 1pm. Said I had to come back on Monday before 11am. Rude as well.
July 2019 by SamTheSuave
Used for UPS access point. Shop keeper (who is very moody and speaks no English) took my parcel without scanning it into the system, and seems to have taken the item for himself (value over £100) rather than dispatching it to my customer. Will be reporting to the police for investigation.
February 2019 by Titan Games
Terrible service, advertising a ups drop off store and then refusing to take my 2 parcels, telling me to come back tomorrow, rude and unhelpful
