December 2023 by Marion Apsey
Nearly always buy my shoes here
July 2023 by Ann Mayne
Friendly staff. Good value
June 2022 by Steven Gabriel
Very good service and great range of good, quility shoes and trainers. Sketchers... Damn... who knew they would change my life ?The young, talented, customer focused team here have been exceptional Big shout out to the dancer. This guy knows his stuff, so helpful, I am in 99% less pain after meeting this guy, his recommendations. He should be a doctor!!! Also the young lady who I think is the manager has been top notch, very kind individual. This is how customer service is done. 5/5 for sure, well done guys. ?
March 2022 by Vicky Hitchcock
Great selection of well made shoes. Plus good sale bargains
January 2022 by Peter.J Harman
Always hated this place, only went here because, her in-doors wanted another pair of shoes ?
August 2021 by Darina Salesova
I would like to say thank you to Jess who served me and my daughter on 31.july! She was really lovely and helpful to measure my daughter foot and found the right size of wellies with Peppa pig!!!!
July 2021 by Tina Heron
Straight in to store. Found what was needed. Staff ok.
July 2021 by Teresa stoddart
Good variety, helpful staff
June 2021 by meg cwyl
I visited this shop this week as I was looking for some trainers for my son. The shop was busy, but I have been assisted by lovely staff who helped us and advise about different types of trainers. We had the proper size and at the till we have been served quickly by another kind and helpful staff (I am not good with the names sorry - tall blond hair girl wearing glasses). She had offered us extra products such as shoes deodorant and making them waterproof, which was very useful for us and we happily purchase this). I mostly shop online but after this experience I will become your regular customer. Thank you once again, you made my shopping experience (with 10 year old) very pleasant and less stressful than ever. Your positive attitude and great customer approach made my day. Thank you - 5 star recommendation from me.
May 2021 by Janice Fuller
I have just had a very unpleasant experience in the Folkestone shop whilst attempting to return a pair of shoes for my 90 year old mother.The shoes in question were too small for my mother, due to her severely swollen feet. I was told when I purchased them the other day that I would receive a full refund if they proved to be too small and not worn.So I went into the store to explain the situation and was basically told that the shoes had clearly been worn due to some scuff marks on the sole. I tried to explain these marks must have already been on the shoes when I bought themas my mother couldn't even get her toes into the shoes let alone walk around in them.The assistant didn't believe me an effectively called me a liar and refused to give me a full refund, only a credit note. I asked to see the Manager who was just as brusque and inconsiderate and just confirmed that the shoes had clearly been worn and only a credit note would be offered.I was made to feel like a master criminal all in all a very unpleasant experience. I will certainly not be returning to the store anytime soon.If I could I would award -5 stars for their service and aggressive attitude I certainly would.
July 2020 by Karen Dean
Great choices, good value, excellent staff
July 2020 by Danielle Maltby
Very little choice for boys shoes disappointing
July 2020 by Sonja Woolford
Loved it easy to order on line
August 2019 by Stephen
Great shop,great shoes ,great price
July 2019 by paul riccoboni
It's all right ! Shoe shop