Called in twice and stood like a lemon neither one of the two staff acknowledged me or even looked at me. Wasted nearly half an hour in total, rubbish customer service would suggest staff need customer service training!
August 2018
Under staffed and long waiting times
August 2018
Sold my 82 year old mother a contract (she didn't really need). Told her it was £10 a month. When the first DD came out it was £11.67. Guess he 'forget' to mention VAT. First DD was £15! Why???
Thanks for that. She's now going to the bank to cancel the DD.