December 2023 by lesley findlay
It is an excellent shop but has been closed for many months for refurbishmentIt is not open at present
January 2023 by Chris Hawman
Just purchased a mens zip up woollen jumper/cardigan. Absolute bargain. Lady in the shop was very helpful and polite. First time I've used them as I rarely visit Hythe during shop opening times but I will make the effort next time for sure. 10/10.
January 2023 by Tilly Cat 2018
Very Good would use again
November 2022 by Sheree Hyder
Do not be discouraged.... When needing to return a recent purchase the staff were extremely aggressive and unhelpful just labored their no money back refund policy. Very unpleasant. BUT.... I returned another day and spoke to the owner who was most affable and extremely helpful giving me a full refund. Venessa went on to tell me about the APRO scheme she offers which gives the opportunity to try before you buy. Thank you Venessa.
November 2021 by Michelle Tan
My friend told me about this experience. Her English is broken so I am writing a review on her behalf. I don't normally leave Google reviews but I really regret not being there to support her. This company is arguably a scam and has extremely bad customer service. Went in for a tablecloth for the coffee table, gave the staff measurements, and they picked out a tablecloth which was supposed to fit. Bought it for £22.90 and it was too small. Was told I could NOT return it because "the tablecloth labelled no returns". When challenging this, the staff proceeded to get extremely aggressive and even threatened to call the police. Even tried to settle for an exchange product, offering to pay any extra money, but did not even allow this Chased the customer out of the shop for no good reason too. Extremely appalling.May I remind you that refusing a refund when the product has NOT been used, and is NOT fit for purpose, and was purchased wrong due to faults of the EMPLOYER, is a violation of basic consumer rights laws. Also, being open for 300 years does not excuse this behaviour at all, so I don't want to hear it.
November 2021 by John Commerford
An old and established business which always provides first class customer service thanks to the supreme efforts of Liz and Vanessa.
November 2021 by Natasha Phillips
I am very disappointed in the service I received today. I was made to feel very unwelcome and will not be returning again
November 2020 by Georgie Ramsay
This shop does not allow you too n without a mask! They clearly don?t understand that some people are exempt! I am disgusted at their blatant discrimination and disregard, shame on you...PS: The lady in their doesn?t wear a mask, hypocrite...
November 2020 by Si Hey
Great place to visit
November 2018 by Margaret Tiltman
Oh woow.How to start.I can't think of ever having a more friendly and helpful experience ever.Formally living in Hythe years ago I remember what a lovely Eldridges was.On reminding all this I phoned with an unusual request.I asked if it might be possible to order a gift to a friend in Germany.I was blown away kindness.Not only did they package it all up but then post it on to Germany.All this with no payment.So kind thoughtful in every way.I am so happy with Eldridges.Thank you all.100% Fantastic!!!!
May 2012 by Roger P.
This a super drapers a terrific stock of fabrics, haberdashery etc. or if you are looking for a nice present you will find something of quality. What I like are the end of roll fabrics which are usually priced at £5 a metre. I bought some really strong fabric to make garden cushions when I was last in which was a realy bargain. The staff are very nice and extremely helpful with their advice. We are very lucky to have a shop like this in Hythe.
November 2008 by Qype User (natspl?)
I have never left this shop without what I went in for!! They have everything you could need and plenty more. The staff are very knowledgeable and more than willing to help you out! The slightly higher prices are nothing when you take into the consideration the information they pass on!!!
November 2008 by Qype User (famous?)
Eldridges is like stepping back in time, they have everything you could want for the home linens market, curtains, bedding, lingerie, tea towel, net curtains and haberdashery by the yard. They always have good offers outside in their baskets and stock a range of hythe specific souveniers. The staff are LOVELY they take their jobs seriously, are very knowledgeable and have a traditional approach to service which is sadly lacking in many more modern stores, attentive yet not overbearing. The quality of their items is very high, if a little traditional, but if you are looking for dependability and durable items this is the place. Always seem to have what I am looking for, sometimes a little pricer but worth it for the service.
