March 2023 by Mathi W
Ben at Nationwide was incredibly helpful, knowledgeable, friendly and patient with me and my dad this Saturday when trying to figure out how to close a Child Trust Fund. He knew the answers to all the questions we asked him, and was able to word them in a way both me and my dad could understand! His patience and professionalism has convinced me to move from Halifax over the road to Nationwide, thank you again for all your help!
December 2022 by michael Watts
I am a Nat west customer that received ver poor service from the Nat West Folkestone branch and what a great service I got from the Nationwide staffBrilliant thank you will now switch all our family accounts to Nationwide thank youMick x
October 2022 by Iain Gregory
Really helpful staff, so nice to have a bank branch that's open and welcoming. They treat my two children like the small adults they are which is fantastic!
June 2022 by Karl Currie
Opening an account in branch is sometimes more reliable than on a mobile and computer. It was clean and tidy there and wasn't very busy the staff were outstanding.
October 2020 by C Mansfield
Exceptional customer service, always willing to go beyond and the best financial institution within Folkestone for looking after it's members.
October 2020 by Chris W
During these awful times I found the branch extremely safe,and the procedures put in place were first class to protect customers and staffThank you
October 2020 by Oli Turner
Amazing team of people who are always polite and willing to help. They even sorted me out a new card in just a couple of days right before Christmas which j really was not expecting. Can recommend them and their services to everyone!!
August 2019 by Sue Anderson
Staff couldn't have been more helpful. Excellent customer service.
October 2018 by Maggie Toy
A great building society
September 2018 by FIPYAP 27 .
brilliant customer service
July 2018 by Khalid Hameed
Friendly, understanding and professional staff.Excellent customer service.
July 2018 by Aaron Winter
brilliant customer service
July 2018 by FIPYAP 27
brilliant customer service
December 2017 by Waleed Hameed
Friendly, understanding and professional staff.
Excellent customer service.
