October 2023 by Afrida Islam
Short haired woman has no manners
September 2023 by Keven Breen
Stood in queue and was told to busy to do passport ; told Come back on Thursday .i said what if your to busy on Thursday, she said we will still do it then . "SO WHAT'S THE DIFFERENCE BETWEEN THEN AND NOW" apart from two 14 mile round trips.some people have no sence!!!!
July 2023 by Jules Thomas
Very pleasant and helpful staff, with an array of knowledge of their trade. You just have to make sure you get there when it?s not busy. The best Post Office in the area for customer service.
May 2023 by Hasib Gulastani
Good customer service, very helpful staffs.
April 2023 by Stephen Gilham
I often use this Post Office and can honestly say that they are second to none. Excellent customer service with a warm and friendly service all round.
February 2023 by Peter Coltman
Passport renewal 10th Feb 2023. Totally painless Digital and send. Only took 12mins. All that was needed was old passport,fee,mobile phone number and an email address. They took the digital photos and did the rest. Friendly and faultless.
February 2023 by Andrew F
Useless service - no signage or anything informing customers that you can't send anything abroad at the moment. Had to queue up to be told it wasn't possible. The cashier told me that it was possible to send online and obtain a barcode, but they gave me no information to take with me and I cannot find the mentioned service online.Also, very poor selection of envelopes, especially padded ones. Not possible to buy a single item anymore, you have to buy a pack of three. Not being available singly means it's also impossible to check if your item fits before you buy the envelope.Generally pathetic service.
August 2022 by rohini chohan
Fantastic service!! Two lovely ladies Julie and Helen helped me and my partner to get our driving licences and passports renewed. We had been very anxious as we thought it would take hours and that we would probably be faced with incompetent staff. But we were so wrong. The staff put us both at ease and took over. They took our photos and did the whole application for both of us in less than 45mins. I could not believe our luck. I am so glad that there is still some people out there who not only can do their jobs well but are also friendly. Thankyou.
July 2022 by Debbie Kucharski
Helpful staff and accessible unlike most other post offices which have moved into other stores
May 2022 by S. N.
Great service, very helpful, friendly, first ? ? class passport checking for 16 pounds. Checked my passport application. Gaved me a passport Application Receipt & Notice with all the explanation. 2 days later, I received an HMPASSPORT SMS that they received my passport. 2 weeks later, I received a new SMS that my new passport was send to me. 2 days later I receivedback my old passport. And a week later I received my new passport. Thank you Cheriton post office.
July 2021 by Barb Ram
Had to queue outside as they control access due to SD measures which was difficult for elderly customers but I didn't mind. They are more pleasant and helpful than Folkestone post office, and actually knew the answer regarding first day covers for stamps unlike Folkestone PO who said they didn't know and to try somewhere else.
July 2021 by Brian Hey
I was doubtful about the service I would get at the counter, after joining the long queue of people anxiously waiting outside the Post Office. However, as I got to the front, I was pleased to find that the lady clerk who attended me was very professional and provided me with the Post Office's customary efficient service
May 2021 by nikki lambert
Nice clear marking for queueing and hand sanitizer on the way in. I went in the afternoon and only 2 desks open, however there was only one person in front of me.
April 2021 by Eddie Terry
Great staff and always service
January 2021 by Barbara Ramharak
Had to queue outside as they control access due to SD measures which was difficult for elderly customers but I didn't mind. They are more pleasant and helpful than Folkestone post office, and actually knew the answer regarding first day covers for stamps unlike Folkestone PO who said they didn't know and to try somewhere else.
