Shoe Repair in Folkestone, Kent

“I recently visited Timpsons to have a few keys duplicated, and I must say that the customer service I experienced was exceptional.From the moment I entered the store, the staff member greeted me with a warm and friendly attitude. He were attentive to my needs and took the time to listen to my requirements. He was also knowledgeable about the different types of keys and the key cutting process, which gave me confidence in his abilities.The staff member was patient and willing to answer all of my questions. He explained the key cutting process in detail, ensuring that I understood what to expect. He also provided helpful suggestions and guidance, such as recommending a specific type of key for increased durability.What impressed me the most was the efficiency of their service. Despite a busy store, he managed to handle the queue swiftly and smoothly. I didn't have to wait for an extended period, which was a pleasant surprise.The keys were cut accurately and functioned perfectly. He double-checked his work to ensure the keys were a precise match. This attention to detail further emphasized his dedication to providing high-quality service.Another aspect worth mentioning is their fair pricing. The cost of the key cutting service was reasonable and comparable to other key cutting places in the area. I felt that the service provided justified the price I paid.Overall, my experience with Timpsons was fantastic due to their exceptional customer service. The friendly and knowledgeable staff, efficient service, and attention to detail made my visit a positive one. I would highly recommend Timpsons to anyone in need of key cutting services.”

“Fantastic service and handiwork by Gary! I had taken my leather bag straps to another Timpson and the staff there had graciously told me he did not know how to fix it (it required specific tools and knowledge). I then brought the straps to this branch and Gary 'fixed' it for me perfectly - you can't tell there is any work done as they look almost brand new! You can be assured that workmanship in this outlet is excellent, and prices are reasonable too.”