March 2024 by Martin Whitmore
Staff can?t cope with the pressure of a busy place. Was told at 20.00pm last orders for food is 20.45. Ok, at 2020 I asked to order food to be told by a very rude lady sorry the kitchen is closed, I asked for the manager who served me but reluctantly, in the meantime people were ordering food, all the tables were full of rubbish and unclean. Never again. Stay away, they don?t want you here.
March 2024 by Lindsey Rigby
The food was delicious ? the staff were friendly and pleasant.
March 2024 by Tammie Howes
The food was awful. It wasn't edible, and it was cold. None of the four children ate their food. Not even the chips. They were some of the worst chips I'd ever eaten.Our food order was messed up, and food was left off. My daughters starter was brought out (after having to reorder it as it didn't come) 20 minutes after she'd finished her pudding.None of our food came out together despite being asking for it to. The staff said that it was the way that their system worked and that it couldn't be brought out together.The stuff we're arguing amongst them their and to top it off, the 'manager' was rolling her eyes at us.Honestly, it was the worst place I've ever eaten. I'd recommend avoiding at all costs
March 2024 by John Busby
Stayed at Premier Inn prior to travel to France, the Brickfield evening food was to us was luke warm and very bland at best. The service was great with our server a lovely lady very attentive. All in all after a long drive it was convenient if staying at the Premier Inn to use this restaurant but not sure I?d make it a regular visit if I lived nearby.
March 2024 by Victoria Shorland Nutritionist, Faversham
Food was disgusting. I couldn't eat it, it was luke warm, tasteless and chucked on the plate. Gravy was vile too.Tables was slimey and service mediocre.I absolutely would not recommend.They really need to up their game.
March 2024 by Terry Moorhead
Great staff and food is lush.I would advise to book the Premier Inn next door in advance and taxi's are very
March 2024 by Lisa Matthews
Went here for a family meal for my 40th birthday great &friendly staff lovely food and a relaxing atmosphere would recommend will definitely be back ?
March 2024 by Lisa Barton
Disability discrimination and terrible service.Do not go to The Brickfields if you have a disability and expect this company to meet their legal obligations. Absolutely disgusting!
Really underwhelmed & very disappointed. Glasses were not cleared from tables when finished just generally sloppy. Never
March 2024 by John Linkin
Very unusual poor service. One order arrived 20 minutes after the other. Had to ask for knives and forks 3 times.
March 2024 by lesley glover
Nice and welcoming. Staff very friendly and efficient. Food was good and served hot. Reasonably priced. Good portion sizes.
March 2024 by james kelly
Really good service,friendly,the food was really nice and quick on a busy night,overall it was a great
February 2024 by Mark Hollingsworth
If you haven't been then go for the unlimited breakfast, great price for all you can eat. Had dinner there for my uncles 60th tonight and the food and service was top notch.
February 2024 by Clint McWhinnie
We just walked out as staff ignored us waiting to be seated. Waited 15 minutes and they chose to seat a lady who came in behind us (which they all acknowledged and spoke to her) and leftus standing at the door.Clearly our business was not welcome there by the three ladies on shift.
February 2024 by Doug England
Poor meal in the evening. Rudely turned away at breakfast. Changed from a 5 star review 18 months ago.