“Updated since going into the store.Don’t order online, go into the store and speak to Rob. Extremely helpful.The review below if for the online head office team:Absolute joke. Just avoid.They cancelled my order 1 day before the delivery citing 1 set of tiles were out of stock, even tho I ordered three weeks ago.The other tiles ordered (completely different style and in stock) were not delivered as they can’t “part deliver”.So basically I gave this company £500+ to do nothing. They didn’t even deliver the tiles they had in stock. No advanced warning. Now I need to source new tiles very quickly.I’d say you lost a customer, but I don’t think I qualify as one as you couldn’t even offer me a single tile!Absolute joke of a company.”
“Updated since going into the store.Don’t order online, go into the store and speak to Rob. Extremely helpful.The review below if for the online head office team:Absolute joke. Just avoid.They cancelled my order 1 day before the delivery citing 1 set of tiles were out of stock, even tho I ordered three weeks ago.The other tiles ordered (completely different style and in stock) were not delivered as they can’t “part deliver”.So basically I gave this company £500+ to do nothing. They didn’t even deliver the tiles they had in stock. No advanced warning. Now I need to source new tiles very quickly.I’d say you lost a customer, but I don’t think I qualify as one as you couldn’t even offer me a single tile!Absolute joke of a company.”