December 2023 by ????????? ????????
Very disappointed with kitchen delivery.
August 2023 by Myles O'keeffe
Recently bought two new bathrooms from Wickes in Folkestone. Gene, who works in the design team has been fantastic throughout. Excellent communication and happy to go the extra mile. I. Would recommend speaking to him if you want any advice regarding bathrooms /kitchens etc. Lovely guy.
May 2023 by Kirsty Longley
I visited this store today, late in the day and the staff couldn?t be more helpful; thankyou to Julia and Jason who helped me find what I needed amend then Dave on the till helping with advice too. Will definitely return to this store.
January 2023 by Ed Perera
I ordered a Kitchen off Wickes and Luke Sutton designed it for me for a house I was building. His knowledge was exemplary. A very nice person to do business with. I was so impressed I went back to see Luke at Wickes for another kitchen I needed. Couldn?t have performed better!
January 2023 by Tom Couch
Fast and cheap...what I wanted was in store which was perfect. Staff as ways very friendly amd chatted about the festive period etc...not robots which is always a pleasure.
November 2022 by Colin Cripps
Whenever I go to Whicks it's a well stocked store the staff are very helpfull .Th store is a lot bigger now all of the refurbishment work is now completed
October 2022 by Oliver Fowls
Store has had a refit and its nicer, much more customer friendly!This store has always been great to visit, having a lot of natural light. Prices are usually very good, unlike their nearby competitors!
August 2022 by Frans Chesca (Frans)
Folkestone branch is so much better then Ashford Kent branch much more stock and choice
August 2022 by Mayko Polka
Useless time wasters. I have organised a surveyor to come to install from scratch an ensuite bathroom. All was organised until I received a call from the surveyor stating they would not be able to do it. On top of that, the man refused to pass me over to his superiors, was rude and abrupt. Poor show from such a large company!
August 2022 by Lee McIntosh
Went to buy decking on Saturday. Their website says they have 479 in stock of the 3400mm length boards I wanted. When I got there they only had about 40 all of which were badly damaged beyond repair. The same thing happened last month when I tried to buy decking. The store manager should remove the broken decking from display as it?s absolutely unsaleable and nobody will ever buy it. I did ask a sales assistant to come and look at the decking and they said that it had been on display like that for months and many people have complained about it. At £19 per one piece of decking it?s not exactly cheap and I needed 33 pieces. What they have on display is only good for firewood. I will not return.
August 2022 by Zsolt Molnar
Absolutely disappointed. Messed up my delivery had a long conversation with the customer service team too. They were promised £25 compensation voucher. Never received. Sent an email and still no response.Awful customer service.
July 2022 by edperera1969
I ordered a Kitchen off Wickes and Luke Sutton designed it for me for a house I was building. His knowledge was exemplary. A very nice person to do business with. I was so impressed I went back to see Luke at Wickes for another kitchen I needed. Couldn?t have performed better!
April 2022 by David Harmer
Overall a good visit. Clean and bright. Only issue was heavy rain meant they closed garden centre for safety, but can't hold that against them.
March 2022 by Chris Cummins
Two very helpful staff members, welcome back good customer service
February 2022 by Stuart Clarke
Good stock of supplies pretty much everything you need under one roof. Not always the cheapest but saves having to go to several places, having a trade card makes the difference. Kitchen showroom is fab though!
