January 2024 by Anne Nash
Horrendous. We booked a Boxing Day meal for 12 and it was awful. Apparently some staff hadn't arrived which is quite usual there now but, our tables were not properly laid, they were dirty and the festive side consisted of 3 Christmas crackers presumably left over from the previous day. The food was awful, the chicken gougon starters weren't properly cooked, the roast dinner was obviously warmed from frozen, potatoes not very well re-heated, there were hardly any vegetables and the brussels were not cooked. The steak recipe arrived with a greasy "red wine" sauce, totally inedible. No sauce was served with the pigs in blankets, the gravy was served in tiny jugs so had to request extra, this took some time to arrive. The deserts were also appalling, the apple pie was just uncooked stodge and cold so extra custard requested to warm it. The ice cream deserts were just slopped into glasses. The service was awful and actually had to chase around for drinks, extra food and the bill. We have been here many times in the past but it is really becoming tatty, poor food, filthy toilets, not enough staff. The only good thing about it is the staff are always helpful and friendly but that doesn't make up for the rest.
January 2024 by Becca Brennan
We always bring our autistic son here and the staff always go above and beyond for his needs. Unfortunately one of the cooks on shift relatives was trying to intimidate the lovely lady at front of house, the lady dealt with it professionally and took the gentleman outside. This is unfair that staff have to be spoken too and shouted by someone who works here relative all because he wanted her shift to finish early he made it very clear and a show up in front of the staff here. The cook clearly didn?t care how her family member was treating her colleagues in front of a restaurant full of people. Shame on her and hope this is dealt with so staff haven?t got to be spoken like that
January 2024 by Dave P
Very friendly staff and a clean place to eat.Food was nice but the ribs came a bit dry without extra sauces.Refillable drinks is a bonus.I would return to try other stuff.Dietary restrictions: Gluten free menu is available.
January 2024 by Andrew Hutchings
We did not book but front if house managed to fit us in. Thank you. Unfortunately the place did not meet any sort of expectation. The waitress, although very pleasant was run off her feet, if we hadn't of called her over I hate to think how long we would have continued to wait. Our food selection was chicken & rib combo. The ribs were OK but the chicken was dry and like an old piece of leather. We asked for ketchup but the waitress forgot. Two of the smallest pieces of corn on the cob I have ever seen!! The whole place looks shabby and tired. Will probably not go back. Shame really used to love going here.
January 2024 by Wendy Thomas
Food was good this time.Our waiter Joe was amazing as always. Rushed off his feet but always cheerful. Worth his weight I'm gold. I do hope Beefeater appreciate him.
December 2023 by Laura Hills
Food was ok but seems as though there is not much care given in the kitchen apart from when you get your dessert!We had a great experience with our waiter Joe! He couldn?t have done enough for us. He was very friendly, polite and very knowledgable on the menu items.
December 2023 by Andrew McCormack
We were only in town for 2 nights and our server Cleo was absolutely amazing with an abundance of energy and uplifting always asking if she could get us anything and gave us the tour of what and where to order things. The only downside was its in November and they were playing Christmas songs with no control over changing them but all in all a good place for a peaceful breaky
December 2023 by Tania Devlin
I recently visited on Saturday for a meal with my family we had a really lovely time and the food was very good. Our waitress was Michelle she was very patient with us as we took abit of time to order and very helpful throughout. She was a credit to the place?
December 2023 by Anna Smitj
2 hours for 2 courses. We had to cancel the bottle of wine we ordered between starters and main as it still hadn't arrived by the time we finished our dinner. Tables left dirty and not cleared away. Our daughter chose fish and chips, and the fish was soggy. We won't be going back.
December 2023 by Joanne G
Service was good and friendly atmosphere. My fish was overcooked but the rest of the meal fine. Would still go there as it didn't put me
December 2023 by Alpha Pews
sadly an average meal out. ? so We had booked a table, then the table wasn't ready at the time of our booking. Once sat down service was super slow, with meals ordered they were even slower. I ordered the ribeye steak meal and sadly what turned up resembled a frying steak and not a medium rare 9oz piece of meat. The food was so disappointing but through fear of waiting another 30mins, I ate it and didn't bother reporting my concerns. the main reason was everything was so slow that I could already tell there would be little adequate remedy. Overall the meal was below average, food was poor and service below average. The restaurant wasnt even busy! sorry guys I won't be back.
December 2023 by Minna Beckett
Busy Saturday as 50% mains, served by Michelle who was amazing she was rushed off her feet but still had a smile on her face when serving us and was great. Food was very nice no complaints considering how busy it was.
December 2023 by rebecca nash
We had a wonderful breakfast here the children were in their element with the amount of choice they had they had something for all of us especially my child with specific dietary restrictions.Cleo was so helpful and welcoming she also engaged with the children which was lovely. Keni the food was amazing need less to say we can?t wait to come back.
December 2023 by S Haddow
If you're staying at the Hotel and you need breakfast, then an unlimited full English is pretty good for a £10. I can't really complain about the quality of the food, but nor can I suggest that it's fabulous. Everything was cooked reasonably well. The bacon was a little dry, but fried eggs still had a little runniness to the yolks. I'm a fan of black pudding so it was great to receive a soft pudding rather than the shoe leather that others have sometimes thrown on a plate.Here's an unnecessary bugbear; you can't order a side of toast! Instead you are invited to use the 2-slice TOASTER at the buffet table. I'm not exaggerating when I tell you that this cheap, domestic toaster is the slowest toaster in all of England. It took FOREVER to partially toast 4 slices of bread for our table. Expect stiff, white slices at the end of your toasting experience. Oh, and don't even bother trying to toast a crumpet. No matter how long you wait, that sucker won't brown for all the gold in the Tower of London. I thought the people behind me may get a little agitated, but it became such a laughably bad experience that I ended up having a giggle and a chat with strangers.For a reasonably sized restaurant, one fresh coffee machine and one 2-slice toaster just doesn't work. We waited for the machine to be emptied before we could press buttons. When we pressed buttons the beans had run out, so we waited some more.Somebody needs to re-imagine the Manor Farm Beefeater. The decor is tired and it feels quite dark inside. The format for breakfast is clumsy and the buffet set out in the wrong place altogether.It's not all bad. The staff are friendly, despite being slightly overstretched. The prices are very reasonable for what you get and there are tables of different sizes to accommodate most requirements, including larger families. It's just not presently a go-to place for breakfast, unless you're already staying at the hotel.
December 2023 by Charli Rose
My mum and I went for a meal in the evening of the 27/11/2023, our waitress was Molly and her service was exceptional. We had to send both of our mains back at first (turkey roasts) due to the gravy being burnt and the whole dinner being covered in this so it put this taste on everything however, they replaced both dinners and the food was lovely once replaced. Molly then gave us two alcoholic beverages on the house to apologise for this. Overall we were very satisfied and pleased with the service Molly gave us!
