December 2023 by Phil Martin
Just a "normal" Costa, nothing exceptionally good to report, but also no complaints.This store is inside a service station, and uses shared tables etc.Very busy, even on Christmas day.Parking: Free for two hours.
August 2023 by Paul Jarvis
I called in for a d/expresso , and realised I was short of the full cost , i said to the young lady ?I?m short luv,, ? and the young lady said ?don?t worry, choose what you?d like and I?ll pay the difference ?How kind ? it was only 5p but she didn?t know. I didn?t get her name , but it was around 3:30 on 22/8 23 . Service ??
February 2023 by H Akhtar
boring lifeless staff but does the job
February 2023 by Hannah Wild
There was a lack of choice of cakes when we went. The service was pretty quick and staff were friendly. We were given our drinks which were tasty in disposal cups which was annoying as we were drinking in and other customers had proper cups.Seating area was clean but not large and didn't feel like somewhere you wanted to sit for long.
October 2022 by Jim Wheeler
Great place for Coffee price seemed higher
July 2022 by C B
Mad respect to the one staff member who was slaving away at 1am.
May 2022 by KH LAMIA
Poor costumer service. Waited for 30 minutes just to get 2 coffees. And a rude stuff served a family who came after I ordered. They?re binged served before us. When I asked for refund he said you have to wait until I serve other customers and he was lugging at me.08-05-2022(05:02) I didn?t saw this kind of rude stuff and customer service.
March 2022 by Sereta Donner
Really friendly staff, quick service and welcoming atmosphere
March 2022 by lazygamer
So today i thought i would try the new costa in gillingham to see if the service was better now with a brand new shop,ordered a flat white and a cheese and tom sandwich,the flat white was half a cup at most mainly all froth,the cup felt empty!! the sandwich was under done more like a bit of bread with melted cheese on top,no colour just a floppy mess,this may be as the oven was opened 3 times during the cooking process!Why? so in the end i put bith the coffee and so called food straight in the bin,so in short,New shop same bad service,I would go to Hemstead vally for a costa,seems only place you get good service from Costa,wont be useing the gillingham branch again as cannot afford to throw money away...
March 2022 by Andrew McFall
It?s a bit tired and shabby, to be honest.
March 2022 by Sereta Redmond-Hall
Really friendly staff, quick service and welcoming atmosphere
February 2022 by Ellie Horsburgh
Always the loveliest staff in here! So chirpy and happy to help no matter how early in the morning!
October 2021 by Karol N
They are not letting customers claim their free drinks on their costa app because their tills are too old ?
October 2021 by DieselDriveway
The girls at Medway Eastbound flat out as usual. Keep it up
August 2021 by LTD Always
Great coffee as always from a Costa but being a motorway services you can?t use gift vouchers and way overpriced!!!!!!
