December 2023 by A1muncher
If I could live in Greggs I would.
December 2023 by Ben Watts
Went around 11 on a Sunday morning and annoyingly not a massive selection of food left in the counter displays. Service was great though and the female till assistant was brilliant at juggling making coffees and fulfilling orders. Sausage roll and bake were a bit on the cold side but that's just the risk with greggs.
December 2023 by Liam Mancini
Came into greggs around 12:30 this afternoon, the woman who was at the till was very rude and made all the customers feel like they were a nuisance. She called people over with ?can I help you? in a rude way. I know it?s only Greggs but customer service needs sorting out!
December 2023 by Taylor Mitchell
I've never been to a Gregs where I was made to wait and watch the server fiddle in the corner and look busy while the coffee machine poured the ALREADY PAID UP CUSTOMER in front instead of asking my order. If you think I'm joking the blonde woman that served me after walking around a bit, checked to see if the coffee was ready yet, no not even half way and continued to pace and "look busy" I'm a massive advocate for the service industry, I was appalled the man in front of me was hesitant to budge out of the way to let the woman carrying stock pass. I saw the look of shock on that womans face when she'd left the stock room and I was still waiting to be served. Just do better. Give your customers eye contact and if you're overwhelmed and busy, pour a glass of water so you can breath and regulate. This Greggs is too close to a train station to not be on the ball with orders. (Two tills but the man who wouldn't budge had card issue) my server was also off in tone when I took the time to grab myself a napkin before leaving the till. The interaction felt like I was made to wait longer than necessary, I already had my app open by the time I got the till, and like I was being asked to hurry up when taking my napkin. Maybe I'm just hangry
November 2023 by steve adcock
Slow and allow people to queue jump. Not great!
October 2023 by Couchlocked Arachnophobia
Moody staff that can't get an order right to Dave their lives.Orderes 4 things and 2 of them where wrong.Of you're that unhappy at your job quit, don't make it our problem
September 2023 by Itunu Faj
My experience at Greggs in Gillingham left me with mixed feelings. On the positive side, their creamy hot pizza slice was a delicious treat that I enjoyed. The flavors were on point, and it provided a satisfying snack option.However, there were a couple of drawbacks that kept me from giving a higher rating. Firstly, the lack of variety on their menu was noticeable. It would be great to see a more diverse selection of baked goods and snacks. Additionally, I found that the shelves were often empty, which was disappointing when I was hoping to try something different.In summary, while the creamy hot pizza slice was a highlight, the limited variety and empty shelves were notable downsides. Hence, I would rate Greggs at a fair 3 stars.
September 2023 by R
Decent shop, although it could be in a bigger unit. A dedicated seating area outside would be great with comfortable chairs.If you ever planning on going to Greggs and want a sweet treat, I'd recommend the Apple Danish.
July 2023 by Jonathan
Went here today for a bite to eat and drink. I wasnt happy seeing pigions walking around inside this shop and walking over boxed up multipack cakes. Mentioned it to a staff member but not intrested. I dont think i will be going back. ?
April 2023 by guy marshall
Love Greggs. Wholesome
April 2023 by carl adams
If I could give a 0 star I would have.It was 8:45am on Monday morning 6th March and they have an entire shelf empty stating "A fresh start tomorrow"It's already a new week and a new day but no food that customers want.You can't call your self a shop and have nothing that the customers want.However.... there was a worker quite happy to stand in the door way talking to her fried that also works there, when she could have been in the back making a new batch of food.The only thing I can think of is Greg's policy is "if its not gone, we won't make more until its all been sold"Well this was the entire shelf.They had the Ham And Cheed Baguette, but NO chicken Salad, NO Chicken Mayo.....Absolutely disgusting for a Monday morning.
April 2023 by Robert Simmonds
I ordered tea for takeaway cost not bad. I notice some people pop in.
March 2023 by Colin Stone
Nice rolls
February 2023 by ReviewsUrDoor ?Els?
I don?t mind the food
February 2023 by Edwin Edison
I cant put more than one star or else i could put it? yesterday i had a visit in the outlet they had cash only. I was back from my night shift. I picked up a sandwich and went to the counter to get a hot drink and pay for it the lady in the counter said we got cash only transactions today. The conversation was ok until the other staff in the counter replied should we scream at everybody coming inside the shop its cash only. It left me and the customer behind me speechless i should have asked her to be more polite but i didnt. It was disrespectful and felt they were racist as I?m brown. There?s no bad i felt they are racist. The morning when staff should be pleasant and make customer feel the same. I felt the staff were lazy and as its only cash only for that day they dont expect more people to enter the outlet and when people come in they get nervous. I wont personally let myself go there anymore
