Came in yesterday looking for protein powder. Spoke to Katie and she was extremely helpful. She was approaching customers and asking if they needed any help and when I told her what I wanted and my goals she was very knowledgeable about the products and what I needed to achieve my goals. An absolute credit to holland and... read full comment
January 2022
Verbally abusive staff member named Katie who named themselves and encouraged customers to report them to head office. Shouldn't work in customer service, shouldn't have a job
October 2020
Date: 16/09/20Time: 10:15 - 10:30Store Manager at the time: Katie (a man)This was one of the worst customer service experience in my life. Had to wait outside with my family (4 people together) because I was told 'NO' very bluntly and without any eye contact by him. Asked why, then he said that there were too many people... read full comment