December 2023 by Captain Claw
Called up, enquired about a radiator, was told there's one left and they'd reserve it.Left immediately and travelled 40 min, when I got there "yeah no we haven't got any of them I can order one in if you want", didn't seem to care they had wasted my time. Had to confirm the radiator size 3 times because the guy at the counter clearly cannot hear properly and he kept saying a different size to what I was saying, right in front of him, slowly and clearly.
August 2023 by Alan Willett
What a fantastic service. The staff went above and beyond to assist me in fixing a malfunctioning cistern. They physically fixed the problem over the counter and were so patient with me. Highly recommended.Thank you.
June 2023 by Steve K
WOW!. What a service, what a company.Ordered 2 huge Kartell double radiators, price was very good, delivery exactly when they promised to suit me, 2 man delivery team, as they are very heavy :-)Slight damage to the end panel on one radiator, which was rectified and replacement sent next day and received from Kartell directly - so all joined up!This is customer service at its finest and what all companies should be striving towards, thank you. I will be back.
March 2023 by Mindaugas Arlauskas
Good, price,but when delivered had parts missing, no communication when tryed to contact regarding missing parts.
February 2023 by Tristram Smith
Awesome service re Kartell radiators. Thank you for your patience and expertise
November 2022 by John Devine
Incredible.The most impressive service I have experienced for a very long time.Sourcing the replacement part I required was eased by their patience and commitment to satisfy. Thank you
October 2022 by Paula Larter
Had a second shower panel delivered yesterday. Slight delay due to logistics but the young chap who delivered was so polite and pleasant! A real professional old fashioned customer service focused business, spending just a couple of minutes more, to build some rapport! Would be more than happy to use this service again. Thank you!
October 2022 by MATTHEW KITCHEN
Recently had a toilet issue and KPS have been amazing in advice as to how to, and what next as well as parts needed to complete the job. Never had an issue with them be it advice or parts deliveries. They didn't have a part on the late Friday so was ordered and available Momday AM. 5 starts from a review last year...if I could it would be five starts again.
October 2022 by Glynis Haylett
Very good service. They have drawn up a plan for me for my bathroom. Will be receiving a new plan and quote today. Would highly recommend them
October 2022 by brian brooks
Always 5 stars these guys are awesome.
October 2021 by Bill
Excellent
October 2021 by I Ian
Awful experience. Dispatch occured late per advertised timeline on website and no email regarding delivery date. When delivery finally occurred, doorbell not rung and only card through door. Phoned company who were rude and complained they had to pay for redilvery as if it was my fault!!! Needless to say I cancelled the order. Shockingly unprofessional.
October 2021 by James Capon
My boiler had a broken pressure switch. They found the part online from the information I gave them and had the part in stock. When I come to do my bathroom next, I?ll look at them first for being so helpful.
October 2020 by J a Wood
Mark did a job for me. Turned up when he said, pleased with finished result, he explained what he will do and the price, clean and tidy. Will definitely use again.
October 2020 by Ewen Merrett
Local service at its best. Knowledgable staff, well stocked and all at a fair price.
