September 2023 by Branislav Martinka
It was ok. Charged for gift box i believe £10 or £15 even though u get this free online????????
April 2023 by Sneha G
Went for an exchange and Carly was very helpful
January 2023 by Steve Tanton
The staff and especially the manager Tracy are absolutely fantastic nothing's too much trouble the nicest staff of come across in years 100**
December 2022 by Lauren Maybank
Staff were helpful and got me what I went in for quickly. She did seem distracted looking at other customers coming in but it was busy and I?m sure there?s lots to look out for.
December 2022 by J. Warren
Assistant was OK but could have been less distracted and focused on her customer.
October 2022 by Bridget Doherty
Most of the staff were lovely and so helpful. However manager was abrupt to the point of rudeness and had no customer service skills. She was cold and left the impression that she didn't want to come out and answer any questions. It's a shame as without her the store would have received a 5. Still it's a lovely store, spotless and the rest of the staff are real treasures
March 2022 by marina bryan
I visited this store at the weekend and needed help to find 11 charms for the girls in my family in honour of my Dad that has recently passed away. Not only were the two sales assistants absolutely amazing, they were kind, helpful, confident in their work and genuinely really nice people. The manager was equally wonderful. I am so grateful for their time and expertise. I went back the following day to buy some more bracelets and charms. It is clear that the manager cares deeply about her staff and making sure they are fully supported. They are all the best representatives you could ever have for your store ?
March 2022 by Iain Wood
If you buy anything from this store and it breaks they will not repair or replace with out a receipt up to 2 year's I spent £1200 in the last 2 years but didn't keep the receipt now they will not replace the bracelet when the end fell off do you keep all receipt for presents I don't be careful
February 2022 by Jaz Kaur
me and my partner came in and the staff was not very helpful , waiting around for ages noone came up to us , when they was free they went to others that walked in and wasnt happy , so we walked out,Bluewater was better then the shop in hempsted valley ,wont go back there again .
January 2022 by GP Crawford
My wife brought a safety chain for her bracelet and the staff,who were very courteous fitted it for her.
December 2021 by gerald fill
Well stockedFriendly helpful staff.
November 2021 by Maggie Servante
Very organised and staff helpful.
November 2021 by Stephanie Diana Muir
Excellent store and variety of choice on Pandora items. Customer service 100% staff are so knowledgeable and helpful.
October 2021 by Graham Brown
Visited this store and the staff are super friendly, polite and knowledgeable. They don't do a hard up sell but do point out offers and promotions but not to the point where it puts you off going in.The new bags aren't as pretty the old ones so as a gift not so appealing to the eye but the branch can't help that as its the company choice to bag design.I will definitely return to this branch in the future thanks to the amazing staff.
January 2021 by Real Reviews
Fantastic shop. Very helpful and good looking staff (always a bonus)Would recommend as the items are mostly beautiful.
