March 2024 by ????
Very respectful ?
November 2023 by J B
Useless ! So many repeat medications missing and they don?t know about it ! Changed my pharmacy.
October 2023 by Havva mehmet
They are amazing best pharmacy ever they are very understanding caring an very helpful an I wood recommend to everyone ???
October 2023 by Colin Carter
Fantastic staff delivering superb quality service. I've been to a few pharmacies across the Medway, Sunlight Pharmacy is by far the best in terms of quality of service, friendliness, and readiness to help. They'll have my prescription ready in no time, everytime. Excellent!!
October 2023 by Sarah
Great service, but they need to order the tablets we asked for, a few they never got ordered and I had to ring 111 for emergency tablets
October 2023 by Lisa W
Fantastic Staff, they go above and beyond. They are all helpful and wonderful. Thank you so much for your help today Remesh I appericate all your kindness too.
February 2023 by Sheila Allder
Disappointed they will no longer drop off Prescription Meds
October 2022 by Lady Sarah
Well I'm a little lost for words at todays experience.Iv always had fantastic service and assistance in this pharmacy.James, Wendy, Amy all fantastic advice and help but your new pharmacist (didn't quite catch her name Naia ????) o my Gosh, I don't care how many PHDs this lady has there really is no need at all to be so rude and abrupt.I was purchasing anti sickness tablets and chatting to Wendy at the same time when she rudely butted in and announced she is refusing to sell me them and if I'm feeling sick should get a doctors appointment.Now don't get me wrong, shes probably right but there most definitely is no need what so ever to be so plaintently aggressive in her demeanor.Totally disheartened that your fantastic team is now spoilt by such RUDENESS.lady Sarah Kemsley-Wills
March 2022 by Kenny emptage
Just a very helpful chemist. All staff are just very knowledgabl and the pharmacist James and his wife are just amazing
January 2022 by Maxine Goddard
I have been using this pharmacy for nearly 8 years and I have always found the service very friendly and helpful.
March 2021 by Joe Hutchins
Had to move from this Pharmacy.Waiting over a week for repeat prescriptions of critical medications that should be ready in 2-3 days.When turning up, the doctor will not have signed for the prescription and you are expected to go around and ask for it to be signed yourself, usually to no avail.When ordering repeats, occasionally the pharmacists will not even process it and you will turn up to collect nothing.I don't know if it is because of the current team's incompetence, or because of unmanageable workload, but please just consider any other pharmacy that isn't run by DMC Healthcare. They are dreadful and have ruined well-trusted pharmacies in the Medway area.I have moved to Medway Pharmacy on Canterbury St and they are PERFECT. A familiar friendly face in the community works there and they will not stop at making sure you are cared for.
March 2021 by Evie Keane
I have found going to the Gillingham Sunlight Pharmacy in Richmond Road over the last year, has been a very pleasant experience and cheers the day. I always feel welcomed with a smile, a friendly attitude and hello Evie, which is nice to be acknowledge by one?s name. All the staff want to be helpful; nothing is too much trouble.
September 2020 by martina rowe
Poor service. I have been going to thispharmacy for 12 years. They have my details on their system and aware of my repeat prescriptions. However I ran out of potential life threatening medication was refused any emergency medication which could have resulted in a stroke or heartattack. Now considering postal or another pharmacy. The previous pharmacist would not have hesitated to do this
September 2020 by Benjamin D'Montigny (SolTM)
Managed to buy sleeping tablets, co-codamol, paracetamol and ibuprofen in a single transaction and wasn't asked a single 2WHAM question. The pharmacy being located next to a surgery is clearly busy, as indicated from NHS dispensing data showing they processed just shy of 10,000 items in January.It's an old style layout, and some modernisation would definitely help to improve their service. Prepared medication is stuffed into a number of shelves to the side, with some address labels very easily readable from my position by the counter.
September 2020 by Stretch Darkmagi
This was a good pharmacy until the lead pharmacist left. He made it! Now it is beyond ridiculous. Don?t bother phoning as they might not understand what you are saying. They change ?rules? on repeat prescriptions without telling you and expect you to know. Cusomer service is non existent
