Unhelpful staff, who border on being rude with a can't care less attitude. Zero customer service. Use Wolseley as its a works account and some branches are good, but the Gillingham, Kent branch stands out as being particularly badly run. Avoid if you can.
February 2023
Very helpful staff
March 2022
Purchased a boiler on Friday to find a faulty part with a new boiler, upon ringing Chris during his weekend he was more than happy to help and get a part from his shop for me even though the branch was closed, I cannot fault this service at all , can’t rate highly enough