March 2024 by Katharina W
Honestly, for the price absolutely amazing. Nice rooms, wonderful service, and really great breakfast. We had an awesome stay and are happy to recommend it.
March 2024 by Stephen Benyon
Stayed a number of times now through work who send us on training courses in Kent from North Yorkshire. The staff make this place and the managers are always avaliable for help with advice if needed ( they are usually working I any department to assist their staff). This Hotel could teach other hotels how to work as a team from the manager to the newest member of staff. Well done Premier inn keep up the good work. Definitely recommend to all.Rooms: Just what is neededFood & drinks: Tasty menu, not fine dining, but prepared well and presented well. The breakfast is not to be missed.Noteworthy details: The staff are so helpful over the number of times that I have stayed there, they could show many other hotels how to serve guests
March 2024 by Jac Doody
Good rooms and location for the price, staying near to friends living in the housing development nearby on the rocks, great to be able to walk to the rocks. Emma on the front desk was lovely and really made the start to our stay super positive. Thanks Emma!
March 2024 by Kevan Stanton
Comfortable clean room in a good location for my needs.Food & drinks: The food and drinks at dinner and breakfast were satisfactory. The menu choices for dinner are limited however.The service was good and the food was served hot.
January 2024 by Gary Everett
Nicholas Large who is the Senior Duty Hotel Manager at Premier Inn Chatham does the most amazing Fully Cooked English breakfast of any small hotel chain in England.Very comfortable bed in the waterfront we over slept until 10.40 am it was so peaceful
January 2024 by Paul Andrews
Just stayed one night to visit family.The room was lovely and
January 2024 by Mark Knowles
I stay regularly and the staff are great, really welcoming and nothing is too much trouble. The rooms are always well presented and the food in the restaurant is good value and tasty.
January 2024 by Gareth Ellis
15th Jan. Rude receptionist staff. First, she told me to use self-check-in which I can't do on a business account. Stood there for 45 minutes waiting to get checked in then they wanted a confirmation email, this is a new thing we have been using Premier Inn for ages. asked her for the email address and I got it 15 minutes later as she was too busy trying to program door card keys or something, she grunted something about it being in a PDF file when it came not sure what exactly as she walked past me. Stood there like a lemon for almost 45 min while they went back and forth ignoring me. So I knocked on the door solidly and she started threatening me with not giving me a room because it made her jump. Of course, I gave it back to her. Told her my grievances at being treated like this. Rude unprofessional and unreliable. 45 min wasted to be spoken to like a petulant child. To put it in perspective I went to another nearby premier inn that was also very busy. The receptionist was lovely and helpful and was booked in less than 5 minutes.Noteworthy details: Rude duty manager
December 2023 by R Kay
Great hotel,tidy clean rooms.Service was great, breakfast was excellent Les the cook went above and beyond.Food & drinks: Breakfast was lush
November 2023 by Nicola Forster
Fantastic staff, especially Emma. Happy atmosphere for staff and guests. Good clean rooms and comfy bed, so quiet even though it's in a busy area. Great food, lovely breakfast too. Cannot fault anything or anyone. Plenty of
November 2023 by vince moss
Hotel is clean and comfortable, staff are friendly and the food was really nice, no complaints, first stay here would recommend!also walking distance from marina were I was working.
October 2023 by Maria coudounaris
Premier inn never disappoints, always clean and comfortable beds. Price is always right. Chose this Premier Inn to visit my son at Uni location was everything. The staff here were wonderful, friendly and always helpful. Had breakfast and dinner here and was satisfactory. In fact the dinner was exceptional, chef did a great job with cooking up steak.
October 2023 by Art
I recently had the pleasure of staying at Premier Inn Victory Pier, and I must say it exceeded all my expectations again. From the moment I walked through the doors, I was greeted with a vibrant and energetic atmosphere that perfectly embodied the Premier name.The rooms are simple impressive, offering a perfect blend of comfort, style, great value for money, what else you may need for a good stay guaranteed? The beds are incredibly comfortable, ensuring a good night's sleep, and the amenities provided are top-notch.The staff at Victory Pier deserve special mention for their exceptional service. They were friendly, attentive, and always ready to assist with any requests or questions I had. Their genuine passion for providing an excellent guest experience was evident throughout my stay.
October 2023 by Danielle Honey
Stayed here again after being very impressed before. Had another great stay, rooms were very clean and the staff were really helpful. We had breakfast during our stay which again was great.Would highly recommend this Premier Inn.
October 2023 by Jayne Snipe
Love staying here. First class service from everyone, the rooms are clean and comfy, and the food is yummy! Excellently located for my everything I need. Just perfect.Rooms: Large comfy beds, the linen is crisp and clean. If you ask they will make up your room when ever you wantSafety: Secure and quiet. Plenty of staff around if you need anything.Walkability: Close to Asda, Lidl and Tesco, plus, well served by Deliveroo, Uber and Just Eat. Dockland outlet is about 15 mins walk with its shops.Noteworthy details: Well set up for mobility/ accessibility. Spacious rooms, wet rooms and lowered baths, red cords, and attention buttons all working and accessible.Care is needed to ensure you leave any vehicles in the right car park. It's a large flat car park with plenty of mobility parking spaces.
