January 2024 by Emily Anderson
Not even open though their own opening times say they should be!! The pace is shut up dark at 1236 on a weekday. Very frustrated!!!!
January 2024 by Derek B
Had a 24 hour tracked parcel sent to me on 21st December. On Friday 22nd I received a message to say my parcel would be delivered between 1132 and 1432hrs. That changed to 'to be delivered by the end of the day!' It wasn't! On Saturday 23rd another message - 'Your parcel will be delivered between 1132hrs and 1432hrs today!' It wasn't and that message stayed on the system until today (Wednesday 27th December)! Today - another message - Your parcel will be delivered today! It was! 5 days after the 24 hour tracked delivery deadline!Oh, and I had a wasted outing to attempt a collection, because they couldn't be bothered to display the correct opening times on the website! I'm told, management ordered all tracked packages to be ignored, in favour of regular deliveries!This was urgently needed medication!An absolutely abysmal service!My old Dad was a postie back in the day and he wore his uniform with pride.He finished his service at Southwark as Union Secretary, fighting for his colleagues rights. Poor old Dad would have been over 100 if he were alive today. But, I can almost hear his voice today, saying, "sack the bloody lot of them!"
January 2024 by Becky Bilson
Great team, under immense pressure who always try to help where they can, they have to deal with some very frustrated people and it?s hard, I appreciate you all! Thank you
September 2023 by Google Account
Somehow has worse opening hours than the bank.
August 2023 by Juliette Clark
Opening hours are ridiculous for people working
April 2023 by Gillian Unsworth
Just received post from County Court in Chatham ( so not far away ) sent 1st class 11th deemed served 13th arrived 18th !
March 2023 by Christopher Hiley-hargreaves
Poor opening timesTotally no good to anyone if you have a job
February 2023 by Harjinder Dhothar
Sign of the times of where we are with Royal Mail.Rather than leave the delivery in the porch like every other delivery service does, Royal Mail would rather not deliver it and make you go to their delivery office.Only problem is that if you work, then you have to take time off to pick up the parcel as this delivery office only open 08:00 - 10:00 on Mondays and 08:00-14:00 the rest of the week.All about profit and not servicing the needs of the customer. I will be using alternative delivery services where possible until they get their act together.
January 2023 by Michael Dalley
The staff are very helpful.
January 2023 by Studio Eleven
Service is fine, but opening hours very inconvenient for people who work day time shifts.
October 2022 by Robert Brown
The opening times of this place are utterly ridiculous. Completely unaware (or don?t care) that people have to work during the day.
October 2022 by James Rickwood
It would be better if it opened earlier makes so sense opening at 8 to 2.
October 2022 by Mark Rothery
Free parking, quick service. Good location
August 2022 by Gary Mitchell
had to pick up my very small parcel from here as our postman didn't see our very large post box by our front door. perhaps he should go to specsavers.
July 2022 by Dianne Hemming
Disgusted that I am now getting unsolicited leaflets through my door despite completing the opt out form annually. What is the point?
