July 2020 by Carly Williamson
Read the reviews before visiting the shop and was a bit worried about meeting this aggressive shop owner... but he was lovely, really couldn?t fault him. I had 3 keys cut in less than a minute, and he told me to come back if any problems. Tried the keys the next day and they worked absolutely fine. Really couldn?t fault him and will be going back. Obviously I appreciate the others may have had a bad experience / caught him on a bad day but I felt like I had to share my positive experience as the reviews honestly made me so anxious I was going to go elsewhere, but glad I didn?t and will be returning :)
July 2020 by Shez Pink&Blue
Honestly the rudest staff member in the world works here! Extremely unhelpful and just plain rude when he speaks to you. I think someone needs to retire already. I've been here twice now trying to get something sorted and both times been rudely turned away because he's too busy or the shop is shutting soon and he won't have time. My recommendation is to go elsewhere!!!
July 2020 by Colin Green
Not a lot to like or recommend , similar experience to a lot of others. Now know where Grumpy went.
April 2019 by Kay Gent
I have never met such a rude arrogant man as the older man in this shop, he cut a key got home and it didn't fit so took it back, he made it clear that it was my fault for bringing a wrong key! He was very rude and virtually threw the key at me, when I said that he didn't have to be so rude,he said well I have a bad cough,went back home with the key which he was supposed to have changed only to find it didn't fit again, will never go back , this man needs serious customer relations training ð??¡
March 2019 by Sarah Bailey
The old boy whoâ??s works here is the rudest guy I have ever met in a customer service role. Everything you ask him to do is an inconvenience. Your walk in and heâ??ll be sittng down but heâ??s always â??super busyâ?
October 2017 by Caleb Richards
Would give 0 stars if I could, such an awful shop. I got a couple of keys cut from this shop and they were awful. I couldn't lock my door from the outside with them and I've also had other problems with them. The staff also aren't that friendly too. So in the end, I went to an independent key shop on Gillingham high street and they were much much better than Timpson.
August 2017 by Ronan Joyce
Good service, friendly staff, quick turn around on dry cleaning. I use these guys regularly and have always found them to be very good!
November 2016 by Busbyria
Would give 0 stars if I could, such an awful shop. I got a couple of keys cut from this shop and they were awful. I couldn't lock my door from the outside with them and I've also had other problems with them. The staff also aren't that friendly too. So in the end, I went to an independent key shop on Gillingham high street and they were much much better than Timpson.
