October 2023 by Paul Etherington
Saw me without appointment first thing Monday morning changed tyre with nail . Seemed too take a long time to change two tyres.
September 2023 by Matthew Szostak
Gavin at Kwikfit Gravesend was amazing he went above and beyond to make sure my car could pass it?s MOT and also organised with the Strood Manager to get a new TPMS valve fitted quickly as Gravesend did not have one. Please pass on my thanks to Gavin at Gravesend.
August 2023 by Airoboma Y
I waited for more than five hours to have my MOT done. I should have been advised to drop my car and come back later instead I was told to wait as it will take about 45 minutes- 1 hour.
August 2023 by tracy butler
Absolutely dreadful, 1 hour 45 mins wait and they still hadn't looked at my car.. lots of promises of you are next...but when watching their work rate. I left ..fuming..?
June 2023 by Leena Panchal
Straight away the website tells you the price they will charge for the 1234yf gas on new cars for air con at £127 but actually if you shop around other mechanics they can do it for cheaper, do not use this company as your first choice.
June 2023 by Labrador McGraw
Major kudos to Gavin at Kwik Fit in Gravesend, who went above and beyond to ensure my Cazoo Fiesta got fixed. My car needed a lot of work, including a new exhaust, new brake discs/pads and an inner/outer tie-rod. Kwik Fit were able to fit me in the next day and all work was completed in a few hours. Very friendly admin team to boot. Highly recommended. AAA+++
May 2023 by Shaune Hook
Mmmmmmm not great tbh, had a puncture apparently unrepairable. Arrived about 1740 and where supposed to be open until six pm. General attitude was not great, couldn?t help me (they did to see if they a tyre in stock to be fair). Not had great service in the past few years from Kwik Fit. If I can I?ll stick to Formula1
April 2023 by Terry Bowles
Terrible customer service and unreliable staff. Made me come back 4 times for retest still didn't fit me in before 10 days ran out. Told me to come back on the sat. Told me rudely too busy. Come back Monday. Booked days holiday and came back Monday to be told tester hadn't come in. Staff just shrugged. Came back again 2 days later. Tester sick apparently. Really bad service. Still ended up with no mot pass by no fault of my own.
April 2023 by matt riding
Absolutely great serviceWas treated very well after a bumpy start but customer service has been truly served in a perfect mannerHighly recommend speaking to Ajay as he was highly respectful and polite with helping my situation and has giving himself and kwik for a great reputation
March 2023 by Richard Dann
Phoned up late Sunday afternoon and AJ told me to bring it down. Car went straight in and puncture was sorted straight away. Great service and very fast. Very knowledgeable guys, Thanks AJ and Andy
March 2023 by Kelly Kirby
Thank you so much to AJ and the team for getting us back on the road in super quick time today. We left a funeral at the crematorium just up the road from Kwik Fit, to find a nail straight through our tyre. AJ made sure we were back on the road as quickly as possible so we could get to the Wake. As an unbelievably kind gesture, they also waived the cost. Thank you!
March 2023 by Ben Thilthorpe
Five stars for AJ! Super quick service, my wife brought our car in for a slow puncture and AJ was really friendly and sorted the issue out very professionally. A credit to your company! Thank you AJ.
March 2023 by Toni Ludlow
Highly recommended. Brilliant customer service . AJ and Steve and very helpful, friendly and done amazing job getting me back on the road ASAP.
February 2023 by Claire Sandhu
11 a.m appointment booked to change a tyre- 2&1/2hours wait later and its still not done, on a disability car- shocking ...and the hilarious thing? You're called KWIK FIT.!!! appalling service!!
February 2023 by neil stevens
Always good service here and one of the only kwik fit centres in the area that can accommodate same day.
