I came to the store to see a specialist and they gave me an appointment and told me approximately 1 hour waiting time.I went for a walk and received a massage 35 min later that they are nearly ready for me, I just had to pay something and made my way to the Apple shop. And they already moved on to the next customer. That... read full comment
October 2023
No care about customers, useless security and staff standing around instead of talking to customers. There’s been multiple occasions where I’ve visited this Apple Store and have waited 10/15 minutes before being approached by someone. Instead I now go to John Lewis, which is cheaper, brilliant service and comes with... read full comment
October 2023
Attended store for an iPhone 14 pro camera lens repair. Paid the £500+ repair cost and was told to come back in around 2 hours. Upon returning was handed back my phone which refused to start correctly and upon closely examining the phone noticed that there was considerable glass dust still on the lens inside the repair.... read full comment