March 2024 by Fliesenverlegung Roland Brandt
Nice idea to design a bear
March 2024 by Ingrida Petrosiene
Attended a party last weekend, party host SOPHIE where extremely professional, friendly. Girls enjoyed every minute. Thank you so much
February 2024 by andy ballard
Friendly staff
January 2024 by Rik B (DadsAreBrilliant)
Amazing staff here, so friendly and seem genuinely happy to greet and help the kids. Build a bear make some lovely toys and accessories and the prices can quickly add up if you add lots to your stuffed friend, so keep a look out for bargains, the are loads, always offers and join the build a bear club online for more discounts and codes.
January 2024 by K S
Busy, but the staff are very kind & helpful, and there's a HUGE range of bears, outfits & accessories. Not too expensive. Highly recommend.
January 2024 by Terry Gibbons
Expensive
January 2024 by Vince Sabatino
Friendly and safe environment and suitable for all age groups and people with mental health tooBuild a bear Bluewater has really friendly and kind staff and helps you find exactly what you are after. As I walked in today after not going to the store in sometime and a staff member asked me what I was looking for and I said the new super sonic build a bear and they showed me where it was plus the optional items with it. I was also greeted at the till when paying for my build a bear plus I was asked about vouchers for purchase that are optional too.I recommend this place for anyoneIf I could give 10 stars I would honestly love too as I haven't been since early this year and I was greeted with a warm welcome and staff was really friendly too. I thank all the staff who work there as sometimes when I used to go there loads during Xmas period last year they were always friendly to all customers even when it was extremely busy last year Xmas when I went in there sometimes to browseAlso it's very clean and tidy and has a very nice layout and loads of bright colourful sections for different areas of the shop like the Disney section and harry potter section.Honestly 1 of my fav Bluewater shops I highly recommend this to anyone A* plus customer service and helpfulness too
December 2023 by Sandra Berry
Ain't it expensive but anything to shut a child up plus not enough for we.ones these days to do
November 2023 by J
Brilliant atmosphere staff are friendly great selection
November 2023 by Firefly Phoenix Productions
This is always my favourite place to go and today they helped me restore an older build a bear and give him a new leash on life!I have a lot of mental and physical health issues and this place always brings me so much joy! Thank you so muchYours, Xue (puppy) and Xue's dad
November 2023 by H
I saw the manager being very rude to a customer because they asked that they put a sign up to say they don?t take £50 notes. They should have known they couldn?t pay before they let their sweet little children pick and build a bear, a sign is a fair adjustment. The manager raised her voice and she sarcastically said she?ll put a sign up over the whole shop just for the dad. I left without purchasing.
October 2023 by emma manktelow
We can to the bluewater store on Saturday evening with our 4 year old son. Our son is awaiting assessment for Autism and w this is his first time on the store. On arrival our son was very overwhelmed and wanted to leave. A member of staff named Lisa identified he was struggling and helped us immensely! She drew a sticker of a dinosaur for our son as he has a dinosaur T-shirt on and took us to the quieter area and engaged with him so well that he managed to stuff his bear himself! Thank you so much to Lisa for making our experience as easy as possible and helping our son in ways she proabwbly never even realised ?
September 2023 by Tina Boot
Love going here and seeing the great variety of items for sale for male and female items as well
September 2023 by Char Dizz
Great selection of bears, staff were friendly, however they need to stop trying to upsell so much. My daughter was constantly asked if she wanted to add this or that. Do you want a beating heart? Do you want a smelly heart? Do you want to add a voice or sound?Of course my daughter says yes to everything, then I have to be the bad guy and say not today. The bear on it's own is expensive enough, without being made to add all of the extras, plus an outfit. I'm not stingy by any means, but come on, the bear and an outfit is already about £40 plus, so staff should not be trying to upsell a child!!!Then at the till we got the same issue, trying to get my child to pick a fancy bag/box to carry the bear in. No thanks, for that price she can hold the bear instead. Then I'm looked at like I'm a monster.Well excuse me, we've done build a bear before and spent a lot, so this time I wanted less things with the bear. Stop trying to upsell children and parents, and making it embarrassing when we say no. If we wanted the extra items then we'd ask!!
September 2023 by Ed Rocksteady
Great store friendly staff, can be a bit busy at times but always very and plenty of stock
