January 2024 by E Kazim
Amazing customer service thank you much. They go out of their way to please their customers. Especially Isabella Mia you were amazing helping me with the exchange of my boots. Another branch had given me false information !!
December 2023 by Ayrton Chetty
Top customer service, had several issues with footwear and each time a different member of staff assist and resolved with no issues at all.
May 2023 by Wale Awojobi
Lovely shoes for girls
March 2023 by Modupeola McCarthy
OMG ... the two young staff on duty Saturday 4th Feb. You rock ? thank you for the warm welcome, real interest in your job and making shopping fun.
January 2023 by Jean Martin
I love kurt kieger I wouldn't shop any were else the girls in store are the best always friendly happy to help x we always have a chat there very nolagablee about the shoes bags ect what they sell all in all my son and myself go in the at least twice a wk sometimes buy at least 2/3pairs of shoes or the od bag they are all o wear love love love the place well done all the staff and management xxx
January 2023 by sheralee taylor
Love the items in here. Managed to find lots of nice things and some in the sale to. ?
December 2022 by Matthew Vandyke
Visited today and bought my wife a pair of boots for Christmas she has been wanting. The staff were fantastic, the lady who served us was particularly helpful and friendly. Everything is presented well. Receipts are emailed to you also so no need to add to the receipt roll in your wallet at Christmas.
July 2022 by Esskaii
Management needs to be retrained on how to speak to customers without sarcasm. Hoping to speak to the store manager tomorrow in regards to the other ?managers? attitude. Sister was told incorrect information in regards to a return. She said this to the manager in store at the time and was made to sound like she was lying. Instead of trying to understand the customers frustration, she decided to ban the customer instead. Absolutely disgusting. Called up to speak to her and she began giving me attitude on the phone too. Told me she is the manager but then decided to tell me she isn?t the store manager. Not impressed. Will be writing to head office in regards to this. Hopefully the store manager will be better to speak to when she is in.Retail is all about customer service. If you can?t handle customers then maybe you should find yourself another job!
July 2022 by Sonia x
Management needs to be retrained on how to speak to customers without sarcasm. Hoping to speak to the store manager tomorrow in regards to the other ?managers? attitude. Sister was told incorrect information in regards to a return. She said this to the manager in store at the time and was made to sound like she was lying. Instead of trying to understand the customers frustration, she decided to ban the customer instead. Absolutely disgusting. Called up to speak to her and she began giving me attitude on the phone too. Told me she is the manager but then decided to tell me she isn?t the store manager. Not impressed. Will be writing to head office in regards to this. Hopefully the store manager will be better to speak to when she is in.Retail is all about customer service. If you can?t handle customers then maybe you should find yourself another job!
July 2022 by Jodie
Amazing customer service and store at Bluewater. Special thanks to Jo for being simply amazing!
July 2022 by Sean Smith
Really helpful and pleasant staff
May 2022 by Olivia Frances
The staff are SO lovely and helpful - and the shoes aren't bad either
April 2022 by Bridget Doherty
Lovely staff but quite small and as its busy feels a little too crowded.
January 2022 by Carmen Carvalho
Amazing staff and products
October 2021 by Craig Graeme
Friendly Staff, Great Offers, Made Purchase and all went well
