January 2024 by Richard Turner
Excellent service and the artwork is brilliant , would recommend to anyone who wants an alternative to birthday cake
January 2024 by SimplyAskPat
Great cookies and service also! Thanks Kelly!
January 2024 by Alfred Hall
Pleasant staffGood service enjoyed cookie
January 2024 by Alan Jefferies
Kelly is the best she created a wonderful individual cookie for me for Christmas with an amazing pictureThank you
December 2023 by tina love
Very yummy cookies! Colleagues were very
December 2023 by Brad Sherwood
Great service, and happy to help. Staff were very helpful in assisting me on what options were available for a decorated cookie. Considering how busy they were, no issues. Picked up some normal cookies, great selection. Will be going back again.Dietary restrictions: Advised what items had.
December 2023 by Damisola Soyoye
Lovely service from lovely staff
November 2023 by Will West
?No matter what the occasion, celebrate in style? this claim on their website is not true. Every year for the last 5 years on my birthday I?ve had a personalised double cookie. Every year it has been great and properly stuffed with coloured icing and made fresh. However this year the bottom cookie was stale, so not made fresh that day. There was barely any icing in the middle and the little that was there was strawberry flavoured and tasted awful cause I don?t like strawberry. After emailing customer services we were told we should have checked the quality of the cookie while in the shop, so ok we should have pulled it apart and tasted it before taking it away!? What a waste of £30 and a cookie. Won?t get one next year! Awful service and quality.
October 2023 by Lucie Osullivan
Great cookie and done quickly with amazing customer service from the manager. Unfortunately I wish I asked for more colours however it still came out great!
August 2023 by Rosemarie Cleo Nicholson
I?ve loved Millie?s cookies since I was a child and I remember my mum used to get me those cookie pops from there as a child. And I used to love them and it has been years since I?ve seen Millie?s cookies again. It really took me back to my childhood and the cookies were still good as I remembered. Which was great, the best cookies ever!
July 2023 by King Sting
Sad to say that while I would like to leave a higher rating I cannot warrant it. For while the people who served me were friendly and the design on the cookie was impressive, I did not receive the double giant cookie as ordered and paid for having only realised this once we took a proper look once we arrived home. Disappointed to say the least. But perhaps compensation can be had on return as I am sure it was a genuine mistake on their part.
July 2023 by Natasha Johnson
No visible menu of ice cream flavours, I queued to order and had to give the flavour ice creams we wanted (not just how many scoops) the ice creams were poorly situated in comparison to where orders are placed, it meant having to come out of queue to go around and look at ice cream flavours, I suggested we do the order where the ice creams were but was told the order had to be placed towards the front (this made no sense as it was all tallied at the end of our 5 selections being made).Whilst being served, I was asked by another member of staff quite rudely to ?just scoot across to one side? so that she could serve the customers behind me. I was already standing on the left and there was nowhere left to move to without going around to the side where I was told by the person serving me I couldn?t go whilst placing the order. There was also loads of space to the right of me where other customers could be served and unnecessary to ask me to move whilst I was still being served. Additionally, they ran out of cones! The service at this outlet was very disappointing and left much to be desired.
June 2023 by hannah good
Went to go get ice cream the lady didn?t listen to order walked off while ordering and got upset when she got the order wrong that I said something
May 2023 by Caera Mendez
I ordered a cookie for my sisters engagement party and it was quite clearly poorly done. I have contacted and requested a refund and I was told how this was to do it.It was squished on the cookie (especially the word engagement) and barely readable.It seems to have been rushed even though I ordered it around 2pm and collected it the next day at 11am.I was not happy with it at all however needed it for my sisters party that day so did not have a chance to request a remake.I would like a refund please.
May 2023 by Phillyrich
Emily served me my slush quickly today and was nice and friendly. Really like the Mario cookie that?s on display.
