Banks in Herne Bay, Kent

“Honestly as banks go there are sooo blinking nice.Lady with blonde fuzzy hair is my favourite very sweet and will go out of her way to help you.There is another lady with glasses and my god she is always smiling and available to help with new systems or online stuff.Another lady had silver and brown hair was first time being "served" by her and she was just as nice as the others.Ever need a lloyds bank your in for a treat”

“We had just got scammed by a car park tarrif and wed received a text from nationwide telling us of "unusual activity" on our card and As we are on holiday we went to report it to the local branch. A young gentleman called Ned served us and took the time to explain what had probably happened to us and said our card was blocked.He asked for ID and then phoned through to the fraud department for us ,he stayed with us all the time and was calm and friendly,to my husband and I as we were a bit panicky thinking we'd given out our details to scammers. A lovely lady on the phone blocked the scammers and re opened my card .Ned was such a very caring person so id just like to thank him for sorting out our dilemma.My husband returned for a piece of paper for us to jot down our transactions as we went along just to keep an eye and he kindly printed off a mini statement for us so we had the exact amount from our account.We both cannot compliment Ned enough as ,for 1 so young,he showed much maturity beyond his years and is also a compliment to nationwide for their training.Well done to all and thank you. CJW”

“Fellow customers/reviewers, beware the folly of your negative comments. You would all be up in arms if the High St branch closed forcing you to complete 100% online banking. Aim your views towards the business hierarchy, they make the rules, not the branch.”