June 2023 by Rae Granville
Post office not open to 19:00. Manager has tried to change this, but edit not going through. Post office open 8:00 to 18:00 mon-fri
January 2022 by Lucy Hall
Lovely staff, helpful and friendly.
August 2021 by Lynne Robson
Under new ownership. The new owners have done an amazing job restocking the shop. So helpful and friendly. Always happy to help with a very big smile. Please support our small local post office and shop.Once again excellent service. I can't thank you enough for helping me out each month.
July 2021 by Scrumpy Joe
New ownership and I wish the retired ones all the very best. They provided a good (***) service. Not great, not rubbish, good. The new owners however can get nothing but FIVE stars! Bright, fully stocked, colourful and, best of all, huge, happy to see you smiles that just make you want to go in daily! Like Herne, they have absolutely knocked it out of the park! Many thanks and wishing them a very long tenure.
July 2021 by Lucy Chater
The service in this Post Office is absolutely disgusting. The lady behind thecounter (the older of the two) is rude to the point of being offensive. She looks at me like she's just scrapped me of the sole of her shoe. Everyone in the village talks about it. You clearly hate your job and hate people, time for retirement I think!
June 2021 by Georgina Dunn
I've used this post office for a long time for personal and business banking, the new owners are doing a brilliant job! Love that it has so much more stock and choice of products. Meka is very friendly and helpful. Its so nice to see all of these positive changes.
June 2021 by Holly Elgar
Under new ownership. Very friendly staff always helpful. They help me in and out if the door with my pram and chat to my 11 month old daughter.
June 2021 by Pam Hardiman
CORRECTION! ALL OF THE REVIEW BELOW APPLIES TO THE PREVIOUS MANAGERS - WHO HAVE NOW LEFT! THE NEW PEOPLE ARE HELPFUL, EFFICIENT AND SMILEY. PHEW. NOW I CAN GO BACK!I have been using this post office for years and I think it's time to change. Staff are rude. No greeting of any kind. No smile. No manners. Unhelpful service, to the point of obstruction. Every post office transaction is a challenge. I have stood patiently waiting to be served so many times whilst the staff finish their conversation, or chat on the phone. I was recently told off for not using the one way system in the shop and when I queried it, I was told the arrows on the floor had rubbed off! Last straw was their refusal to accept a small parcel, which I took straight to another post office...no problem there of course. Every community needs its post office but seriously, I'm not prepared to put up with this level of service any more. They clearly don't want to be there. Perhaps they shouldn't be.
June 2021 by a harvey
So glad to see new owners Chiran and Meka making so much effort with this vital local business. Let's hope they continue to service the community with the shop and Post Office for many years.
June 2021 by Joy Rowe
Unhelpful and unsmiling women behind the counter. I have stopped going there and much prefer the friendly service at Herne post office shop by the church.
May 2021 by Patricia Sanders
Love our little post office. Especially over the past difficult year. They work long hrs. Lata and gema always friendly. Big thanku for great service. And being open.
March 2021 by Aaron Hollingsworth
Not even worthy of 1 star!I have had to use this post office quite a bit recently due to working from home and every time I go to send something, the staff are always rude... Not all staff i must say. The chap seems like a nice bloke and have never had an issue.I took my parcel in this morning and because I miss heard the lady and placed it on the bin outside her door she blatantly slammed it on the chiller as I walked out (of course with my back to her) - shocking customer service.I've never known a post office to have an issue with people sending post? The old owners used to be lovely! I have lived in Broomfield all my life and never experienced such rudeness from the post office.I wont be using it again. Would rather venture in to Herne Bay and find more friendly office.
March 2021 by Jane Munro
I have started to use this post office more often lately and have never had a problem. Staff are always happy to serve me
February 2021 by Katie Pemble
I use this post office at least a couple of times a week and I have to credit the hard work of all the employees. Quick service from the two ladies and the gentleman who I have encountered. Paired with a smile and very friendly conversation which will always set me up for a good day ?The shop is always well stocked and excellent for emergencies! Pack of wet wipes or a bottle of wine when all the supermarkets are closed ?Overall a very pleasant experience and will continue to use their services!
January 2021 by Lucy Howes
Amazing service every time!I regularly visit Broomfield Post Office for sending letters and grabbing the essentials. The staff are lovely and thorough. Very happy and will continue to use.
