February 2024 by Patricia Garrett
Always had good service but, at Christmas, we experienced service over and above when we had a problem when mailing a parcel. Can?t thank them enough.
December 2023 by Emma Holder
A local, convenient and helpful shop in Kings Hill, great for collecting my parcels near work rather than leaving them on our doorstep at home. Staff are always very friendly.
December 2023 by C B
Excellent and knowledgable staff always willing to help where they can
October 2023 by Joanne Burtenshaw
I'm sorry to have to write this but last month I paid for a recorded delivery to send something back. Kept checking with Royal Mail and just kept getting a random message. I eventually contacted them direct and basically they never had this parcel. This has cost me money and trust. Where did that parcel go? Now agreeing with other reviewers I would rather do the journey to west malling. I have never experienced this before with post offices. I wouldn't use these guys again.
October 2023 by Trisha Ames
Have ways found the staff here very helpful and courteous and today was no exception. The gentleman who served me was very patient and knowledgeable. He gave me excellent advice on my parcel to Italy, thank you.
September 2023 by Sam Howell
Called to ask if they accepted Parcelforce drop off. Confirmed they did, turned up to drop off and they said they didn?t accept parcel force drop offs and to take it to the high street.. which was the initial plan. Whoever answered the phone, how difficult is it truly to understand what you accept and not..
July 2023 by Hugh Furness
What a brilliant service
May 2023 by geraint owen
I had to collect a parcel from here because I wasn?t at home during working hours when the delivery attempt was made.How, they?re only open open 9-5, Monday to Friday. What?s the point? Why do the delivery services use them for collecting parcels that can?t be delivered?A bit useless.
March 2023 by John Cove
Superb service, and convenient.
December 2022 by Mollie Shannon
Super helpful and convenient. they make running my business a lot easier ?
October 2022 by scott Penfold
Such a convenient service on Kings Hill. Staff are so helpful and friendly. Would highly recommend using them if you don't already! Well done Post and Packing.
July 2022 by Nick ?Njco74?
Great service and really always great help when sending parcels. Thx
March 2022 by Philip Liptrot
Always helpful and efficient
October 2021 by Claire Exall
Ordered concert tickets pre-covid, to be dropped off here. 18 months later when we attempt to pick our tickets up on a Saturday morning ( only 2 days notice to collect ) the place is still closed and blaming Covid. So we have £300 worth of tickets locked in their shop and cannot access in time for the concert.Hopefully they will be happy to reimburse us as we had no idea they were not open as they used to be on Saturday.I don?t recommend at all, use your Post Office and keep them open.
April 2021 by Rachel Dadley
I dropped off a parcel at Kings Hill post and packing for UPS giving my ?phone number for updates as asked. No updates arrived so I returned after an hour to say I hadn?t yet received an update. The immediate response was ?well what do you expect me to do about it?? Followed by ?it?s nothing to do with me it?s UPS?. Having spoken to UPS we eventually determined post and packing had put in the wrong phone number. 0/10 for attitude. Plenty of other drop off places so won?t be using the rude one anymore.
