Fashion Accessories in Maidstone, Kent

“Great placeNow my nearest store and still a great place for clothes. My partner also found some great bargains. Nice tidy shop, no clothes on the floor etc. Looks like one of the few shops who take pride in the appearance of their store. Happy friendly staff as well”

“Took my grandaughter to spend her birthday money staff were welcoming and friendly helped us and gave her a lolly she loves the shop anyway just made expensive whole lot better”

“I got my daughters ear pierced a few days ago and can I just say the level of customer service we received was the best I’ve seen in a long time in retail, greeted at the door, we were able to have two members of staff do it at the same time, the manager comforted my daughter the whole way through the piercing process while the other lady talked me through the aftercare and it was lovely to watch her laugh and smile as she told me how nervous she was prior to our visit. We bought top quality earrings which came with the cleaning solution and we also received a discount on other items in store as well! we were over the moon, I would highly recommend to any parent who has a child who’d like their ears pierced at Claire’s go to this store because you will not be disappointed. To the team at Claire’s thank you so much you made my daughters day.”

“Since Matalan has moved into The Mall, it is much more accessible meaning I visit more than I used to. With today's prices constantly rising, Matalan manages to keep things affordable with good quality. I always find something, even if I didn't know I wanted it.”

“Received impeccable customer service today from Louise at the Phase Eight/Hobbs concession, from start to finish - what a vibrant and classy lady. She could show the HoF staff (and indeed many retailers) how it should be done. It was so refreshing to be reminded of what true customer service is and I just had to praise her as she is so deserving of it. I hope you are recognised for your outstanding efforts, Louise, and thank you.”