October 2023 by Andrew Hubbard
Lady was very helpful and friendly
August 2023 by Katrine Wilson
Excellent lady I had dealings with although I didn?t order the cash I wanted she was able to assist she was very helpful and made the transaction easy thank you amazing staff
July 2023 by Stuart Shaw
The window sign say 'please come in and talk' so we went in. The response from a sour faced manager was 'make an appointment, we don't do walk-ins. No we haven't any leaflets, everything's on line'!!It is any wonder that banks are falling over themselves to close branches.There's a six figure account that's going to get closed ASAP!!
October 2022 by Giles Weeden
I went in today for help accessing my Mum's bank accounts as her registered attorney. Sadiqun Nehar spent 30 minutes updating the telephone numbers in the system and walking me through the process. She was very knowledgeable and very pleasant to interact with. Thank you.
September 2022 by B Hallam
After 3 hours by telephone to the Head Office, I called into the branch today when the manager Matthew was very helpful, polite and easy to understand, he sorted every thing out for me in about 15 minutes. Once I arrived home and did what he explained to me everything worked perfectly. He is a real credit to the company. Thankyou very much, Matthew.
June 2022 by Martin Lewis
Absolutely terrible customer service here by staff and branch manager. What these people fail to remember is that the money in my account is mine not theirs. Closed account
March 2022 by Phil Das
Restrictive opening times, lazy staff
July 2019 by Jean-Pierre Patrias
(Translated by Google) Super service! We had an old 10-pound note in service. The lady at the reception tried to exchange it for a new one, while another bank sent us for a walk! Thank you for this service!