August 2023 by Marc Lemezma
Always plenty of staff on hand to ask if you would prefer to use the machine, and then loudly quiz you on the minutiae of your business in public.
July 2023 by Debbie Frimston
A welcome with a smile, lovely service would highly recommend this branch.
March 2023 by Simulenka Ml
Amazing branch with lovely people. Thank you for your support today
February 2023 by BG Bomba
Have they got a lot to say something about this bank? I?ve just been in FaceTime and I do a book, but inside no, but it is hoping I?m complaining this bag of shirt because I am not English, no one interesting doesn?t matter how are you people I want to I can?t on the one stuck in the inside sending you had it had it
June 2022 by Konrad W
Glad I didn't have to speak to a human at this branch and could use a machine or call over the phone instead. There were long queues to reach a human at the counter. So I queued to use the only working machine in the branch, as the lines seemed shorter.Best of all there are signs everywhere reminding you of 'high levels of abuse at this branch'. Maybe there's a staff issue not a customer issue?
June 2022 by Rambo
Over 2 hours to answer a phone! Absolute trash of a bank! Back to NatWest for me!
October 2021 by Karen Banks
Is this branch closing!!!!
July 2021 by Pauline Hughes
Took 6 to 9 month to resolve an issue before. Only one person at the cash till as with most banks forcing customers to use machines and online which a lot of people, particularly the elderly cannot do. Dispute over cash paid in and the look of the woman on the till even though I never once blamed her. Obviously inconvenienced her yet I and others were waiting for ages whilst she chatted with other customers. Money is counted not in front of you but in a cash box where you cannot see it and a significant amount was missing. Branch manager made no contact as he was asked to so have had to lodge a complaint. Been a customer for 32 years and may well leave after this.
May 2021 by Chloe Macpherson
Fast friendly and efficient
January 2021 by DJ RESOURCE PEARSON
It's an amazing bank, they help my money all the time, tough times, and great time, very, very supportive.
December 2020 by DJ RESOURCE
It's an amazing bank, they help my money all the time, tough times, and great time, very, very supportive.
November 2020 by Michael Kaye
Despite Covid restrictions they're providing excellent service by compartmentalization. There was no waiting. Tracy had problems with IT but was calm, humorous and found a work around so I could get what I needed. I was out in two minutes.
November 2020 by Lisa
Paid a visit today, as my mum wanted to make her account a joint one with me, and we'd been having issues using her card for online purchases. Didn't have an appointment, but the lovely young lady at the desk arranged for someone to see us straight away. Our advisor Brydee was fantastic. Very professional and friendly, as were the gentlemen on the door. Our issues were sorted. I can't praise Brydee enough, it didn't feel like were sitting in a bank, more like we were having a chat with an old friend! What a lovely bunch of people.
October 2020 by garry davis
Where do I start? I am a lifelong customer;but probably for not much longer.My wife and I popped in to change her current account over to Lloyd's.What a nightmare! After having to listen to what seemed an eternity to a sales pitch for other services and then when we actually got were wanted to be the IT system failed which meant over an hour completely wasted.I am now in the process of considering transferring all my accounts over to my wife's bank(Barclay's) they can't be worse than Lloyd's!
October 2020 by DJ RESOURCE Lee Pearson
It's an amazing bank, they help my money all the time, tough times, and great time, very, very supportive.
